Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
597 reviews
KAYALISelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2018 by beauty entrepreneur and fragrance connoisseur Mona Kattan, KAYALI—meaning "my imagination" in Arabic—draws inspiration from Middle Eastern heritage and the art of scent layering. The brand partners with world-renowned perfumers and uses high-quality ingredients to craft cruelty-free, long-lasting fragrances. Each creation reflects a deep commitment to storytelling and craftsmanship, from the unique scent profiles to the intricately designed bottles. Powered by Mona’s global influence and passion for perfume, KAYALI has cultivated an engaged digital community of over six million followers.
KAYALI (kayali.com) has 597 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
597 approved reviews, newest moderated first
Super gourmand yummy scents
By Alisa H.
Response from KAYALI· Oct 19, 2026
Hello Alisa, Thank you so much for your wonderful review and for taking the time to share your experience with us. Your feedback is truly appreciated by our team, inspiring us to continue delivering the highest quality products and service. Kind Regards, KAYALI Customer Care Team
Delivery was very quick!
By Denise
Response from KAYALI· Oct 19, 2026
Hello Denise, Thank you so much for your wonderful review and for taking the time to share your experience with us. Your feedback is truly appreciated by our team, inspiring us to continue delivering the highest quality products and service. Kind Regards, KAYALI Customer Care Team
Super easy ordering and dilivered on time.,
By Zarish Z.
Response from KAYALI· Oct 19, 2026
Hello Zarish, Thank you so much for your wonderful review and for taking the time to share your experience with us. Your feedback is truly appreciated by our team, inspiring us to continue delivering the highest quality products and service. Kind Regards, KAYALI Customer Care Team
Amazing one
By Linda J.
Response from KAYALI· Oct 19, 2026
Hello Linda, Thank you so much for your wonderful review and for taking the time to share your experience with us. Your feedback is truly appreciated by our team, inspiring us to continue delivering the highest quality products and service. Kind Regards, KAYALI Customer Care Team
fast shipping and truly the best smelling perfume in the WORLD!
By customer
Response from KAYALI· Oct 19, 2026
Hello, Thank you so much for your wonderful review and for taking the time to share your experience with us. Your feedback is truly appreciated by our team, inspiring us to continue delivering the highest quality products and service. Kind Regards, KAYALI Customer Care Team
Wonderful , beautiful scent
By customer
Response from KAYALI· Oct 19, 2026
Hello, Thank you so much for your wonderful review and for taking the time to share your experience with us. Your feedback is truly appreciated by our team, inspiring us to continue delivering the highest quality products and service. Kind Regards, KAYALI Customer Care Team
Shipping was fast. Product is garbage. Definitely not a king size, very thin. Very small, sheds everywhere.
By Beverly Swinehart F.
Response from KAYALI· Oct 19, 2026
Hello Beverly, Thank you for taking the time to share your feedback, and we are glad your order arrived quickly. We are sorry to hear that the fragrance didn’t meet your expectations. Fragrance is a deeply personal experience, and what feels perfect to one person may feel different to someone else. We would love to help you find a scent that suits you better. Please reach out to us and our team will be happy to help. With love, KAYALI Customer Care
Bought your perfume gift set for my daughter’s birthday. She loved it. Great value for a great product.
By Lilianne
Response from KAYALI· Oct 18, 2026
Hello Lilianne, Thank you so much for your wonderful review and for taking the time to share your experience with us. Your feedback is truly appreciated by our team, inspiring us to continue delivering the highest quality products and service. Kind Regards, KAYALI Customer Care Team
