KartraReviews of kartra.com

Dear KARTRA, Please seriously consider radically improving your server speed so that your customers website pages load as fast as your competitors. We, your customers, deserve the hard working recognition from search engine results for our online businesses, but it's fruitless if the platform we host from doesn't work as hard for their customers! Based on one (of many articles) KARTRA is below average to poor in their server performance and page loading speed. KARTA only needs to do a speed test on their own Home page using GooglePageSpeed Insights Tool to see for themselves how poor their page scores in page loads, performance, and so on.. This is bad for our business. Will KARTA ever improve this? Or do many of us need to take our business elsewhere?

They simply cancel your affiliate program after you do all the work for them and don't give you a change to grow before earning commissions. Choose Hubspot or ActiveCampaign.

My daughter did a TEFL course with this crowd and I paid in full with my credit card. I only noticed today that they have been been debiting various amounts from my account over the past 6 months, probably longer but my bank records only allow me to go back 6 months. Make sure they don’t get your bank details!

I agree with the negative reviews written here. Auto-save didn't exist and system crashes with hours of lost work was frustrating. And the support was non-existent. It is disappointing that when you cancel, they immediately cancel your access to Kartra even though you've already paid for a specified time period and they don't offer any refund for period of revoked access. It's important that people know to export all their email lists and data prior to canceling the subscription.

Kartra has come a long way since I first signed up for their services, almost 3 years ago. Their customer service is indeed slow (it takes a day or two to get back to you), but they are doing a good job answering your concerns after all. Their platform is easy to use for building landing pages, forms, funnels, memberships and one-time products. The only complaint I would have is the ability to use upsells/downsells properly. There are a few payment processing aspects that should be offered such as one-click upsells (make it easier) or applying a coupon with certain variations with PayPal. Their upsell/downsell functionalities are not that flexible. Other than that, Kartra is a good all-in-one platform for anybody who wants to create a solid online business.

If I could give them minus stars, I would. Their product is substandard and clunky. They try to do all things and don't do any of them well and they charge you an arm and a leg to do it. Most importantly - DO NOT pay for the full year. If you change your mind they DO NOT REFUND partial use. So, if you pay for a year ($2,000), and you only use 6 months - too bad... they don't refund past 30 days. Their customer service is crappy, their product is crappy. Their attitude is crappy.

Horrible product. Horrible service. Hours passes and you get no answer. When you get answers, they don't take responsibility even when you actually try to pay them. It's so freaking bad and so expensive. I don't get how they still are in business. 🤯 Use your money on something else. Buy yourself something nice and find another company. There's free products out there with better support and a better product. Then responds TWO YEARS later on a bad review wanting to give me another chance... What a joke...

Absolutely terrible - AVOID! Platform is "clunky" to say the least, and very slow. Some editing elements get hidden, and some you just can't ever manage to get to the icons before they disappear. It is a bit like Wordpress 18 years ago! Worst bit is support. Ask them a question and they just point you at documentation. Tell them that doesn't fix it and they just point you again. Insist and they say "We'll convert it to a support ticket", close the chat and then, (yes you know what is coming) they send you to the same documentation! It is support stupidity at it's finest. No ownership of issues, no real understanding of the customer.