Overall, pretty good. Would recommend.
Questions are a good starting point. Flashcards are more tricky.
By Goldstein
Response from Kaplan IT Training· Nov 16, 2018
Thank you for your review! We appreciate you being a Kaplan IT Training customer!
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
61 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pass your IT certification exams with confidence using Kaplan IT Training (formerly Transcender). Prepare for IT certification exams from Microsoft, CompTIA, Oracle and more now.
Kaplan IT Training (kaplanittraining.com) has 61 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
Showing 9 reviews with 4 stars · Clear filters
Questions are a good starting point. Flashcards are more tricky.
By Goldstein
Response from Kaplan IT Training· Nov 16, 2018
Thank you for your review! We appreciate you being a Kaplan IT Training customer!
Decent Training, above average test When taking the test it appears that there was much more applied learning labs in the actual test vs the prep material which left you wondering. Over all the QA material was good.
By Anonymous U.
Response from Kaplan IT Training· Nov 16, 2018
We appreciate you sharing your feedback!
Some of the questions have typos or mistakes that are distracting. I also think this should include labs that are similar to what we will have on the tests. But overall a good source of information.
By James
Response from Kaplan IT Training· Nov 16, 2018
Thank you for your review James!
Good, but the design is not easy use. I tried to find a application on googleplay or App store, but nothing.
By Nick
Response from Kaplan IT Training· Nov 16, 2018
Thank you for your feedback Nick! This is helpful for future updates, as we work diligently to make our products user friendly for all.
No enough questions to practice
By guang
Response from Kaplan IT Training· Nov 16, 2018
Thank you for sharing your feedback! We will take this into consideration as we make adjustments to our study materials.
Can be rather tedious to get initially set up with the access codes and selection of the products and the up-sale options. The content however is very good for certification preparation.
By Roland
Response from Kaplan IT Training· Nov 16, 2018
Thank you Roland for your review of your recent experience with Kaplan IT Training. We appreciate you!
The real test was actually harder than expected, it would be nice if the difficulty was closer to the real test.
By Oscar
Response from Kaplan IT Training· Nov 16, 2018
Thank you for taking the time to provide your review. We appreciate your suggestion and will keep this in mind as we update and release new products.
Great experience - found the training and labs very beneficial.
By John
Response from Kaplan IT Training· Nov 16, 2018
Thanks for the great review John!