Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
465 reviews
Kanguro InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Kanguro is modernizing your experience with insurance. We are the only insurtech end-to-end offering that is 100% bilingual and 100% digital but with real humans attending to our customers’ needs 24/7. We offer comprehensive customizable petcoverages starting with an accident and illness plan & wellness for your cat or dog. Kanguro also stands by your side providing Renters Insurance. Rest easy with Kanguro safeguarding your personal belongings and assisting with liability expenses should unfortunate events occur.
Kanguro Insurance (kanguroseguro.com) has 465 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 389 reviews with 5 stars · Clear filters
El servicio al cliente está 10 de 10.
By Liliana G.
Response from Kanguro Insurance· Jul 21, 2026
¡Hola, Liliana! Muchas gracias por compartir tu experiencia. Nos alegra muchísimo saber que calificas nuestro servicio al cliente con un 10 de 10. Comentarios como el tuyo nos motivan a seguir brindando la mejor atención posible. Gracias por confiar en Kanguro Insurance para proteger lo que más importa. 🦘 – El equipo de Kanguro Insurance
Muy bien muy complacida con Sofía y con su atención
By Eva C.
Response from Kanguro Insurance· Jul 21, 2026
¡Hola, Eva! Muchas gracias por compartir tu experiencia. Nos alegra saber que quedaste muy complacida con la atención de Sofía. Le haremos llegar tus amables palabras; estamos seguros de que le alegrará saber que hizo una diferencia. Gracias por confiar en Kanguro Insurance para proteger a tu mascota. 🦘 – El equipo de Kanguro Insurance
Excelente experiencia en mi reciente llamada sobre datos básicos de mi póliza de veterinario de mi perrita.🐕❤️
By Carlos J J.
Response from Kanguro Insurance· Jul 20, 2026
¡Muchas gracias por compartir tu experiencia! 🦘Nos alegra saber que tu reciente llamada fue tan positiva y que pudimos ayudarte con la información de la póliza de tu perrita. Nuestro objetivo es brindar un servicio claro, rápido y cercano en cada interacción. Gracias por confiar en Kanguro Insurance. ¡Un abrazo para ti y tu peludita! 🐶 – The Kanguro Insurance Team
Wonderful experience always! There Airvet is amazing!! Love it.
By Joy J.
Response from Kanguro Insurance· Jul 20, 2026
Thank you so much for your kind words! 🦘 We're thrilled to hear you've had such a great experience with Kanguro. It's wonderful to know you're enjoying our 24/7 TeleVet service and that it's been helpful for you. We truly appreciate your trust and look forward to being there whenever you and your pet need us. 🐶🐱 – The Kanguro Insurance Team
Jules was amazing!
By Tiara
Response from Kanguro Insurance· Jul 15, 2026
Thank you so much for your kind words! We're so happy to hear Jules made such a positive impression. We'll be sure to share your feedback with her. It truly means a lot to our team. Thank you for trusting Kanguro Insurance, and we're always here whenever you need us! 🦘🧡
Estoy muy satisfecha del respaldo que se siente contar con este seguro y su eficiente tiempo de respuesta. Lo recomiendo ampliamente.
By Rosmig R.
Response from Kanguro Insurance· Jul 15, 2026
¡Muchas gracias por tu recomendación, Rosmig! 🧡 Nos alegra saber que te has sentido respaldada y que nuestro tiempo de respuesta cumplió con tus expectativas. Compartiremos tus palabras con todo el equipo, ya que comentarios como el tuyo significan mucho para nosotros. Gracias por confiar en Kanguro Insurance. ¡Aquí estaremos siempre que nos necesites! 🦘
Jules was patient and helpful
By Mayra J.
Response from Kanguro Insurance· Jul 14, 2026
Hi Mayra! Thank you for taking the time to leave us a review. We're so glad Jules was patient and helpful throughout your experience. We've already shared your kind words with her, and they mean a lot to our entire team. Thank you for trusting Kanguro Insurance. We're always here whenever you need us. 🦘
I had a great experience with Customer Service.
By J E.
Response from Kanguro Insurance· Jul 14, 2026
Thank you so much for your kind words! We're thrilled to hear you had a great experience with our Customer Service team. Reviews like yours mean a lot to our entire team and motivate us to keep delivering the best possible service. Thanks for choosing Kanguro Insurance! 🦘
