KamateraReviews of kamatera.com

Response from Kamatera· May 14, 2025

Hi Mr. Petlock, We apologize for the frustration you experienced during the sign-up process. Our anti-fraud systems use algorithms when validating credit cards, and sometimes they find suspicious activity in otherwise valid credit cards. We have tried to reach so that an account manager can assist you in signing up to the platform, but have been unable make contact. If you still wish to sign up, please email us at [email protected] and we'd be happy to help. Best, Team Kamatera

Response from Kamatera· Apr 21, 2025

Hi Saf, Thank you for taking the time to share your feedback. Please know that you are always welcome to reach out to us at [email protected] we will always be happy to explain what is happening and offer assistance. It sounds like you were given one of our deposit accounts, where we credit your free trial retroactively. When our system cannot verify your card, we enable alternative payment options for you, and request a $10 deposit- either to be returned to you if you cancel during the 30-day free trial and request it, or to be a credit on your first invoice. In these instances, no record can be kept by our system. We hope you'll rethink giving our product a chance! Team Kamatera

Response from Kamatera· Apr 21, 2025

Hi Vivianne, It's been a few months, and we're hoping this time you'll respond to our private request for more information. When our system cannot verify your card, we enable alternative payment options for you, and request a $10 deposit- either to be returned to you if you cancel during the 30-day free trial and request it, or to be a credit on your first invoice. You are welcome to reach out to us at [email protected]. Team Kamatera

Response from Kamatera· Apr 21, 2025

Hi Charles, We appreciate you taking the time to share your experience- feedback like yours helps us identify areas where we need to improve. I understand that one of our automations malfunctioned, resulting in your account receiving notifications it should not have. We sincerely regret this disruption and inconvenience- we we would be happy to make this up to you. We invite you to reach out to us directly at [email protected] so we can discuss this further and find a resolution that works for you. Team Kamatera

Response from Kamatera· Jul 8, 2024

We hope you reconsider, and answer our private request for more information...we would be happy to find your account and assist you. Team Kamatera

Response from Kamatera· Jun 17, 2024

Hi Alexander, Thank you for taking the time to leave a review. We’re sorry to hear that your experience with us did not meet your expectations. We want to assure you that we take customer satisfaction very seriously. Would you consider sending a ticket to [email protected] to let us know if you have encountered a specific issue so we can address it? Team Kamatera

Response from Kamatera· Jun 21, 2024

Hi Super MC, We were sorry to discover you didn't want to share your information with us privately, which meant we couldn't look into the matter or sort it out for you. If you were suspended within 12 hours, we can only guess that your server was cited for abuse/spam, but we cannot know. If you decide to respond to our request for an account or ticket number, we would be happy to get to the bottom of the matter for you. You are also welcome to send a ticket to [email protected]. Team Kamatera