Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
161 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
John Walker started Johnnie Walker RVs in Las Vegas with the help of his father in 1963. In business, he focused on one key philosophy: outstanding customer service. He firmly believed that a customer raving about an excellent RV Sales experience or RV Service experience to his or her family and friends, was better than any marketing dollar one could ever spend.The wheels began to turn, fifty years passed, two more generations sprouted out of the Walker family (soon to be three!), and today Johnnie Walker RVs stands as Nevada’s biggest and oldest RV Dealer. Currently, Johnnie Walker RV offers three locations in Las Vegas, with a huge selection of name brand inventory from travel trailers, fifth wheels, motorhomes, to toy haulers. Like that of our founder, our mission here at Johnnie Walker RV is to provide the absolute best RV Sales and RV Service experience possible to our customers.
Johnnie Walker RV (jwrv.com) has 161 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
161 approved reviews, newest moderated first
Me and my wife were looking for a trailer to pull with my F 150 Johnnie hooked us up with a great trailer, great price, great payments. A nice trailer nothing more to say but great. Don Galvin is awesome and Shawn Thompson is awesome as well, Johnnie Walker is awesome.No complaints at all.
By Frank Peterson & Nohemi M.
It seems more and more difficult to find companies that even know what customer service is, much less have good customer service. Johnnie Walker RV has restored my faith that customer service is not dead. From the moment we walked through the door 'just looking', until we drove off in our new travel trailer, everyone we came in contact with at Johnnie Walker went out of their way to be friendly and courteous. You hear it all the time. "We treat you like family". The difference is, the folks at JWRV actually do treat you like family. Throughout my experience at JWRV, I must have dealt with at least a dozen different people. From the salesman, finance, mechanics, parts people, and even the person cleaning the parking lot. Everyone of them was amazingly friendly. Since our purchase, we have come in contact with other customers of Johnnie Walker's and they have said the same thing. That the employees at JWRV are the best when it comes to customer service. I won't go anywhere else.
By Fred L.
Response from Johnnie Walker RV· Aug 20, 2014
Fred, thank you so much for sharing your experience! We appreciate your business with Johnnie Walker RV, and we will always be here for you : ) I have passed on your message to Management and the family. Best wishes.
From the sales dept. service they where very helpful and curtious! Thanks Guys!
By Michael S.
Like the staff, liked the treatment, they corrected a delivery mistake quickly and the product "training" was outstanding. That said, the one MAJOR DISAPPOINTMENT hasn't been Johnnie Walker RV, but instead with the manufacturer -- HUNDREDS of small metal shaving embedded in the carpet. HUNDREDS! I've spent hours digging these out of the carpet and I'm still finding them. Angry doesn't begin to express how I feel that some sloppy assembly tech would let this happen and that I'm supposed to believe there was a final "quality inspection" -- yeah right.
By Richard Alan T.
my wife and I have been early young campers since before we were married. We were dealing with campingworld. We bought our first and second Toyhauler from there. A 2009 Dutchmen N'Tense and a 2012 Dutchmen Rubicon. It was great that my wife and I could do something like this in our 20s. But never felt welcomed there. To them it was all business and kept on asking how much money we have. They didn't have any interest on us until I had to show them cash for them to have some attention. We found Johnnie Walker at a RV show in the Fiesta casino lot and met Shaunna our sales rep. She was so inviting and welcoming and never mention any money. All she cared about was we did out camping. Made us feel like we knew her. After a while we told her what we been up to and looking into a new rig and showed us our new 2015 Forest River Stealth. A bigger better equip unit and never asked how much money we had. For our third unit campingworld said $10,000 minimum for a new rig. Shaunna at Johnnie Walker made it happen with almost nothing down. We love this place everything even small bumps they took care of it before any questions. Took care of us like family. They gained our trust and bringing our friends and family for theyre next trailer here.
By John and Lyndsay B.
Response from Johnnie Walker RV· Sep 8, 2014
John and Lyndsay, just wanted to thank you again for your business! Hope you guys are doing great!
Fast friendly and knowledgeable. Made my repair experience a lot more tolerable.
By DARRELL W.
Call Tom at Johnnie Walker RV, he was on the ball with very new RV that come on the lot that fitted our needs. I went down to check out an RV that was very closed to what we wanted. And believed or not, someone was bring in there RV to sell, and that was want we wanted. We took it right then and there before any one else could.
By DEETTE J.
I was on my way for a 5 hour drive when at the last moment my step motor failed. The service department immediately took action to replace the motor and had me on the road in less than hour. They didn't have to do that, but they understood my need and went above and beyond to get me back on the road so I wouldn't have to cancel my trip.This is not the first time I have used the service department, but have received outstanding service every time I needed them. Thank you Al, Jeremy and the entire service staff!
By MICHAEL P L.
