Just BlindsReviews of justblinds.com

The cellular shades came rather quickly and my decorator hung them without difficulty, BUT we saw a vertical wrinkle going down the entire length of each blind in the exact same spot on both sets. Customer support call went great, she offered to have them re-made and could I send photos - which I did. Several weeks later they wrote back asking for videos - which I did. I followed up twice over the course of two months and then they informed me only 2 of the 3 videos came through, could I send the third. So I re-sent the third. Now I'm getting asked what the issue is, which I've document verbally, in writing, photos and video and now they're ghosting me. Very disappointed.

Blackout liner color problem. Ordered a woven wooden blind with a light beige liner. Received a blind that was the color I ordered on the front and white on the back. Contacted customer service - apparently the light beige that I requested is sandwiched in between the front and back, completely invisible. Double checked website, nowhere does it describe this. No return. offered me 20% off a different blind, so I'd be out $500 for a single usable blind and one for the trash.

The blinds are ok but if something happens down the road don't expect any help from JB. I had to temporarily remove cellular blinds to replace the windows and needed to replace the mounting hardware. They will not sell you new mounting hardware and they do not/will not provide any hardware info for you to find some on your own. Better off sticking to the bigger brands.

Good quality blinds, but 5 weights missing from the order. I phoned 3 times, but just got a recorded message. Then emailed, but no response. Poor customer service. I've to buy the weights elsewhere.

One of the little handles on the blinds broke, so navigated to the website to find a replacement part, only to discover they don't make it easy. Not only is there no way to find replacement parts on the website, the only option is to call. Early on a saturday morning I called..and waited. it said 15 minutes, but after 45 minutes i was finally able to talk to someone. they say it is a busy season, but shouldn't staffing take that into consideration? shouldn't small fragile parts be easier to replace?

Ordered Motorized Roller Shades-what a disaster-installed & tried using remote for blinds(not good)-never could get them to communicate even after hours of youtube videos & talking to customer service. Sent video showing that they won't work-never had follow up response!!

I am extremely confused on how Just Blinds prices their blinds. The first time I built up some blinds on their website, I got a very favorable price. I went back a couple of days later with the expectation of ordering the blinds. When I built up the blinds with the exact same specifications, the price was double what it was the first time I checked. I decided to try ordering the blinds a couple of days later to see if the price would go back down. When I tried again using the exact same specifications, the price was higher still. I went ahead and put the blinds in my cart and the price was $20 more than the price shown before and after I put the blinds in my cart. On top of this issue, the projected date I would receive my blinds was over two months from my order date. I wouldn't expect the price of blinds to more than double in price from the original viewing to the final build. I would rather find a different company with more consistent pricing.

VERY poor Customer service. I helped my son order his new blinds for their home. We were very pleased with the price and selected. however the day we placed the order the sale persons (Cody) some how charge my sons card twice. We brought this to his attention before the sale was complete. Cody assured us that is would only be a pending charge and would fall off in no more than 48 hours. well it has been over 14 days and it is a full charge twice. (duplicate charge is 800.00) . My son & I have contacted the company over 10 times via phone and email.... without a resolutions. Every person we spoke with said they would call us back & email. Very unprofessional and very poor customer service.