Quality Service
Stood behind their products and sent a replacement basketball hoop upon reaching out with an issue.
By Melinda
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
805 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop TrampolinesShop Accessories Contact Us Find us on Facebook Find us on Instagram About Jumpflex Jumpflex Trampolines is on a mission to keep the world happy, healthy and bouncy. Jumpflex sells high-quality trampolines and fun accessories in the USA, United Kingdom, New Zealand, Australia and Canada that help families develop, grow and connect through outdoor play.Play for life!
Jumpflex Trampolines (jumpflex.com) has 805 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
805 approved reviews, newest moderated first
Stood behind their products and sent a replacement basketball hoop upon reaching out with an issue.
By Melinda
Outstanding customer service! They were very friendly, knowledgeable, and sent exactly what was needed! Quick shipping, too!
By Brad W - Omaha, N.
Great product, very high quality trampoline! The customer service and communication have been very good, you can’t go wrong with this company.
By celeste G.
Got this for the family a few weeks ago. Did my research due to the market being saturated with terrible trampolines that fall apart in a year or so I wanted more from my next one. Pros so far it really looks great, it’s solid, it got to us pretty quickly and in almost perfect shape, it’s quieter than any others I’ve been around for now, the net is high quality and softer than any I’ve seen. Cons so far it’s not the easiest thing to put together but it’s doable for sure, the ladder has a bit more flex than I like to see. That’s all I’ve got so far honestly we shall see how long it stays in great shape. I’ve always been a you get what you pay for type of guy and I’m have a good felling I’ll be happy in a few years with the decision to spend more on this. Great job on the team on putting this together only thing I would add to your package is some high quality ground anchors.
By Tad L.
Great product, quick delivery, lots of fun for kids.
By Lukasz T.
Awesome quality trampoline! We love it so much!
By S. D.
Did a bunch of research and picked Jumpflex for my jump crazy daughter. Hopped online and used the chat feature, rep was prompt and helpful. Have recommended to several friends.
By Wesley G.
Ordered the slide accessory - big hit with the kids. Easy to install
By Keith R.