Honestly great customer service
Honestly great customer service. Some times a little buggy, but the company’s motive is clear. They simply want to make a better platform.
By Jacob O.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
506 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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JUMBO (jumboprivacy.com) has 506 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
506 approved reviews, newest moderated first
Honestly great customer service. Some times a little buggy, but the company’s motive is clear. They simply want to make a better platform.
By Jacob O.
If you want responsive and personalized customer service as a part of any security/privacy software you pay for, you won’t beat Jumbo. I have been pleased enough with my experiences with Jumbo that I am purchasing a second annual pro subscription as a gift for an ex-student of mine.
By Anne
Jumbo is highly responsive and always quick to solve any questions I have had. Glad to know there’s a company out there that cares enough to have highly trained, competent and professional staff.
By Elizabeth M.
But this time I definitely got lucky. I like that there are advanced features and they can be adapted to your wishes. It's a real service.
By Korgal
Quick, informative, and easy to complete instructions to fix my issue. Thank you.
By Julia
Jumbo is great project and I enjoy watching progress and how they are creating service that will help people to protect their privacy.
By Edis J.
I’ve tried several companies similar to Jumbo . None of them compare to Jumbo! Now I can rest easy! What a wonderful feeling!!!
By Melinda
Hi, I’m currently testing the beta version of Jumbo and had received a notice of an email detailing what I should be testing. I didn’t find the instructions so I reached out to support and they had me added practically before I could finish chatting. I really like this app and company. It helps me to remain secure and private online. As well they are exceedingly quick to push out useful information. I highly recommend the app for IOS
By Russell S.