Customer Relations team took the time…
Customer Relations team took the time to listen and understand my problem, and then gave me a solution. To me, the most significant part is that they actually listened to me.
By Helen S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
506 reviews
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Free Identity Theft Insurance up to $1,000,000 in less than 30 seconds.
JUMBO (jumboprivacy.com) has 506 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
506 approved reviews, newest moderated first
Customer Relations team took the time to listen and understand my problem, and then gave me a solution. To me, the most significant part is that they actually listened to me.
By Helen S.
I have been using Jumbo for over a year and found their service really good. I like being informed of developments and being able to beta test new ideas. The team is very responsive and is super quick at addressing consumer queries and concerns. It’s a great, safe experience. Thanks team Jumbo
By Meenakshi
Jumbo is a great new up and coming app that protects you from multiple security breaches. It even has identity theft protection. I didn't need that at the time so I chose to stick with the 7 day free trial. This app is well worth it.
By Tip A.
I love their vision and Jumbo has amazing features to give everyone more privacy and security. Their friendly customer support makes me love their product even more. Upcoming features look very promising and I recommend everyone to use Jumbo
By Alex
Team is very responsive to your emails and are very understanding.
By India G.
Best service I ever had
By Ermis Alejandro Ramirez V.
Your offer for a free year of Jumbo Privacy Pro and a 1:1 Concierge Review is “over the top” generous & helpful! I’ll look into this & seriously consider coming on board. Thank you.
By Martin C.
Great customer service, my account auto charged and Jumbo didn’t hold it against me. Can’t ask for anything better!
By Colin