Video Connect didn't work
Video Connect didn't work. My grandson was looking forward to seeing his mom. They shouldn't offer this if it doesn't work. Email has seemed to work, so far.
By Roxanne A.
Friday, November 6, 2026 · Customer reviews of US businesses
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98 reviews
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JPay is a privately held corrections-related service provider based in the United States with its headquarters in Miramar, Florida.
JPay (jpay.com) has 98 customer reviews on The Fair Hearing, with an average rating of 1.0 out of 5.
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Video Connect didn't work. My grandson was looking forward to seeing his mom. They shouldn't offer this if it doesn't work. Email has seemed to work, so far.
By Roxanne A.
Ever since last update, jpay won't work. I've uninstalled and now it's not on Google play store. I try to install from jpay site and this version is not not compatible with my device???? Samsung Galaxy is compatible. I'm in another state from my loved one and always email and send pics. Sad
By Rebecca A.