Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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1,952 reviews
Joyous - Low-Dose Ketamine TreatmentSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Joyous is a Public Benefit Corporation specializing in providing at-home microdose ketamine treatment to empower patients facing a spectrum of mental health challenges, including anxiety, depression, PTSD, OCD, and more. We've successfully treated over 85,000 patients struggling with mental health. Our treatment is based in decades of ketamine therapy research and we're dedicated to making this treatment as accessible and safe as possible for patients who truly need it. Our treatment subscription plans start as low as $129/month and include: A 30-day supply of prescription medication, as needed All telehealth provider appointments Treatment courses and guided meditations Access to our Be Joyous patient platform with a supportive community and treatment resources As the most affordable ketamine treatment company, and pioneers of microdose ketamine therapy, we prioritize affordability without compromising quality. Learn more about Joyous treatment and how to become a patient today. Learn About Joyous Treatment
Joyous - Low-Dose Ketamine Treatment (joyous.team) has 1,952 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
1,952 approved reviews, newest moderated first
Joyous has changed my life. After a few days I started to FEEL again...and now after more than 2 months, I am a new person. My depression and anxiety treatment with traditional pharmaceuticals had stopped providing relief and without Joyous, I have no idea how I'd be feeling today. The process is thorough and the AI communications were easy to do and follow. So very grateful for this type of support!
By Nicole D.
Horrible company. They say they will help and answer questions, but I had texted and asked questions for the check-in with no response. I was experiencing side effects (breathing difficulties) and asked about this multiple times with no response. The check-ins are also very confusing since they send you multiple links in a day as "reminders" even when you complete the check-in earlier in the day. I also asked about this, and received no response. Update: Even though Joyous responded to my review (showing they clearly know who I am, despite their false claims in their response), they tried MONTHS later to flag my review saying they did not believe I was a former customer. I am definitely not the only person they have tried doing this to - this is what they do if anything negative is written about them. Very shady company.
By Melissa
Response from Joyous - Low-Dose Ketamine Treatment· May 18, 2023
Hi Melissa, We apologize that this was your experience with Joyous. We see that you had contacted our Care Team on April 25 and 26th. We were experiencing technical issues on April 25 which interfered with our ability to contact our customers. Our Care Team did reach out to you on the morning of April 27 to notify you of these technical issues and helped you through the cancelling process. We again apologize that we were not able to get back to you sooner, but we are dedicated to making our patients' experiences beneficial. Thank you for your feedback which we promise to use to improve our patient care. Thank you, Joyous
Amazing customer service/treatment team.
By Megan C.
SCAM The provider had me sitting on Zoom we could see each other but no sound. I use Zoom all the time so it's not me. Then they sent a text saying I missed my apointment. RESCHEDULED for the next day but same thing happened. 20 minutes seeing my provider but no sound. I have more anxiety right now from them. They did want a picture of my ID. Wonder what they will do with it!? K No communication via phone or email.
By lisa S.
Joyous has been a life changer. 3 months ago I was essentially housebound. I didn’t want to do anything and had little motivation to change due to crippling anxiety and a lack of self worth. Within the first month of treatment I was out of the house and reconnecting with friends I hadn’t seen in over 20 years. It felt as if a switch had been turned on and I became the outgoing person I once was. I can’t recommend this treatment enough. For anyone debating whether or not the cost is reasonable, financial assistance is available. I live on a fixed income and they worked with me to fix a price that is affordable to me. The treatment includes daily check ins and Zoom visits with a physician. Everyone is so kind and always immediately available to answer questions or concerns. This protocol is nothing short of miraculous and I highly recommend it to anyone who is struggling. It works.
By Suzie P.
Response from Joyous - Low-Dose Ketamine Treatment· Apr 21, 2023
Hi Suzie, Thank you so much for your review! We are so excited to hear that this treatment has helped you :) We are happy to witness your improvements and to be working with you as you are navigating your healing journey!! Joyous
Very straightforward, arrived in a timely fashion, definitely seems to have an impact in my day-to-day patience levels, way less intrusive thoughts. Brain seems to work better at work, easier to put my phone down and go to sleep at night. Definitely worth a shot for anyone considering treatment.
By Kevin
Everything. They're so responsive to any questions or feedback. I feel very looked after and not just out here trying this on my own. Love the team xo
By Rixanne H.
Response from Joyous - Low-Dose Ketamine Treatment· Apr 21, 2023
Hi Rixanne, Thank you for your review of Joyous! We appreciate your kind words and are so glad to be here to support you :) Joyous
Responsive team, knowledgeable provider. I love the text format as my anxiety gets in the way of phone calls and allows instant communication with the team when I or they need it. I feel they're always looking out for me.
By Bethany
