Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,952 reviews
Joyous - Low-Dose Ketamine TreatmentSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Joyous is a Public Benefit Corporation specializing in providing at-home microdose ketamine treatment to empower patients facing a spectrum of mental health challenges, including anxiety, depression, PTSD, OCD, and more. We've successfully treated over 85,000 patients struggling with mental health. Our treatment is based in decades of ketamine therapy research and we're dedicated to making this treatment as accessible and safe as possible for patients who truly need it. Our treatment subscription plans start as low as $129/month and include: A 30-day supply of prescription medication, as needed All telehealth provider appointments Treatment courses and guided meditations Access to our Be Joyous patient platform with a supportive community and treatment resources As the most affordable ketamine treatment company, and pioneers of microdose ketamine therapy, we prioritize affordability without compromising quality. Learn more about Joyous treatment and how to become a patient today. Learn About Joyous Treatment
Joyous - Low-Dose Ketamine Treatment (joyous.team) has 1,952 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
1,952 approved reviews, newest moderated first
Always responded to my text. No problems ever getting my script filled on time. Very nice prescriber. Helped me out of my dark hole I was in.
By Joan
Response from Joyous - Low-Dose Ketamine Treatment· May 1, 2024
Thank you for your positive review! We're delighted to hear about your timely service and the support you received. We're here for you whenever you need us! ~Best, Joyous Team
I trusted the process. All of the tools to help you are available if you choose to use them. All my questions were answered or explained. I was continually prompted by the team and always got an answer if you text Mon through Fri 9-5. Their system works.
By Edel W.
Response from Joyous - Low-Dose Ketamine Treatment· May 1, 2024
Thank you for your review! We're glad our team could support you effectively and answer all your questions. It's wonderful to hear that our system worked well for you! ~Best, Joyous Team
Ketamine treatment gave me my life back and helped me process difficult emotions that were holding me back. Joyous nurses and staff provided excellent care throughout the entire process, and I am so grateful for them and for the forum and support I received there.
By Megan H.
Response from Joyous - Low-Dose Ketamine Treatment· Apr 30, 2024
Thank you so much for sharing your heartfelt experience with us! We're thrilled to hear it has been so transformative for you. It’s our pleasure to support you through your journey and to provide a caring environment. We truly appreciate your kind words about our nurses and staff. Your progress and well-being are what motivate us every day. Thank you and we look forward to continuing to support you. Wishing you the very best on your path forward! ~Best, Joyous Team
They are awful. Some regulator will shut them down at some point but for now they can get away with just “text message support” which is BS. Half the time they don’t respond at all, which I’m not even sure is legal as a provider. If they can’t operate at the price point I’m sure people would be happy to pay a little more to talk to a real human and not a robot. When I reported my shipment that never arrived they want me to file a police report? Or you could just have an 800 number that I call like a normal company and not act like such a fraud and a scam operation. So irresponsible and negligent for a health care provider.
By Cameron
Response from Joyous - Low-Dose Ketamine Treatment· Apr 30, 2024
Thank you for sharing your concerns, and we apologize for any frustration you've experienced. Regarding the missing shipment, once medications leave our pharmacy, they are under the care of the courier, and legal ownership of the name stated on the package. Policy requires a police report to address potential theft, ensuring we comply with federal/state legal and safety standards. We are constantly working to improve our communication and would value the opportunity to discuss your concerns directly. Please share further details directly here https://www.joyous.team/joyous-experience and we will make every effort within our abilities to resolve this matter. ~Best, Joyous Team
I followed the plan and add guided meditation, every session and it amazing how much better I felt.
By Mega S.
Response from Joyous - Low-Dose Ketamine Treatment· Apr 30, 2024
Thank you for your review! We're thrilled to hear how much better you feel with our plan and guided meditation. ~Best, Joyous Team
I was skeptical about ketamine and taking it in an unmonitored manner, but Joyous has done their homework, providing tools for monitoring me daily as well as resources to help me at any time of day. I’m very grateful for this experience and would recommend it to anyone who’s considered ketamine daily treatment.
By Amylynn P.
Response from Joyous - Low-Dose Ketamine Treatment· Apr 26, 2024
Hi Amylynn, thank you so much for sharing about your experience with the medication and our treatment program! We're so glad to hear this treatment has helped you and really grateful for the feedback about the resources and check-ins. :) We'll share that with the rest of the team. We're always just a text away if you need anything! ~The Joyous Team
First I will say that this, low dose is not for everyone and would need high dose to work. With that out of the way, I had great results with joyous. I had depression for a few years now but it only became noticeable a little more than a year now. I started the program and I wasn't really having much results for the first few months. About half a year later, I somehow snapped out of my depression. Now, I have bad days but I feel fine and don't think negatively, it's a strange feeling. The support team was always there to quickly respond to any questions I had and helped me get through the whole journey. I highly recommend joyous, to at least give it a shot.
By Fez A.
Response from Joyous - Low-Dose Ketamine Treatment· Apr 29, 2024
Thank you for taking the time to share your experience with us. We're so glad to hear that Joyous has been a beneficial part of your journey to better mental health. It's wonderful to know that our support team could provide you with the assistance you needed during your treatment. Your story is inspiring, and it's a strong reminder that everyone's path to wellness is unique. We truly appreciate your recommendation and are thrilled to have been able to contribute positively to your wellbeing. Thank you and wishing you continued health and happiness! ~Best, Joyous Team
I never leave bad reviews, but I am desperate. I used Joyous just for a few months. The doctor I met with on Zoom was great, but I was unsure if the treatment was working for me. He explained that while it has helped many people, it may not be the best option for me. I chose to discontinue Joyous. You can’t cancel online. There is no way to call anyone. When you seek help for an issue on their site, it directs you to text or email. I did both but still haven’t spoken to anyone. I’ve been charged for many months without using the medication or speaking with anyone. Obviously, I have anxiety so this is stressful and I don’t know what to do. I gave up for awhile and just kept getting charged but now I am getting overdraft charges from my bank.
By Abby A.
Response from Joyous - Low-Dose Ketamine Treatment· Apr 25, 2024
Thank you for bringing this to our attention, and we're truly sorry to hear about your experience. It's important to us that our cancellation process is as straightforward as accessing our treatments. We have sent a request for further information so we may send the Cancellation Link and resolve this matter quickly. We value your peace of mind and are committed to ensuring that your experience with Joyous ends as respectfully as it began. Again, we apologize for the inconvenience and stress caused, and look forward to making things right. ~Best, Joyous Team
