Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,952 reviews
Joyous - Low-Dose Ketamine TreatmentSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Joyous is a Public Benefit Corporation specializing in providing at-home microdose ketamine treatment to empower patients facing a spectrum of mental health challenges, including anxiety, depression, PTSD, OCD, and more. We've successfully treated over 85,000 patients struggling with mental health. Our treatment is based in decades of ketamine therapy research and we're dedicated to making this treatment as accessible and safe as possible for patients who truly need it. Our treatment subscription plans start as low as $129/month and include: A 30-day supply of prescription medication, as needed All telehealth provider appointments Treatment courses and guided meditations Access to our Be Joyous patient platform with a supportive community and treatment resources As the most affordable ketamine treatment company, and pioneers of microdose ketamine therapy, we prioritize affordability without compromising quality. Learn more about Joyous treatment and how to become a patient today. Learn About Joyous Treatment
Joyous - Low-Dose Ketamine Treatment (joyous.team) has 1,952 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
1,952 approved reviews, newest moderated first
The most beautiful experience! The company is exceptionally personable, friendly, professional, kind, loving, compassionate, and truly care about their clients! I love them so much! They’ve always treated me like family or a close friend. They are the best! Don’t hesitate! You’re going to be so happy that you took a chance on them— I promise! 😃
By Vb
A year in and the experience has been life changing! The team at Joyous is very responsive and helpful. The therapy has been the most effective treatment after years of conventional therapies and medications failed.
By Hilda B.
Response from Joyous - Low-Dose Ketamine Treatment· Dec 28, 2024
Hi Hilda, thank you so much for sharing your experience and we're so happy to hear Joyous has been supportive for you. We're wishing you well on your continued wellness journey and always know our team is just a text or email away! Hoping your new year is filled with growth, love, and self-compassion, Joyous team
Hands down simultaneously the best medication model and the worst customer service model ever imagined. As an 18 month patient, I can speak to both with confidence. First, the customer service nightmare(s)- The "care" team offers little to no empathy, understanding, or solutions depending on who you have the pleasure of speaking to that particular day. There is no consistency in answers or support- depending on the day/person they will tell you two completely different stories that don't even begin to match up or make sense together. It is legitimately the closest thing I can imagine to living in an endless twilight zone episode...it never ends, there is never a suitable or sensible resolution, and it is absolutely maddening. I've recently decided just the hassle of having to explain myself 18 thousand times to numerous reps while slowly descending into madness and effectively getting nowhere has finally outweighed the benefits of the medication to me. It has been extremely detrimental to my mental health and I can't justify that anymore. Now-The medication. The low dose troches are fantastic. I went from taking 4 different daily psychiatric meds (one of which I was on a significantly higher dose than the daily max for a LONG time) to zero (minus the troches). So, I effectively was able to replace all 4 with just the ketamine, and I feel better on this than I ever have in my life. I'm not really sure where i'll go from here or how i'll manage without it, I just can't handle the poor customer service model anymore. It's too much. But, yeah- give the troches a try. As long as you never encounter a problem, hiccup, or late payment you'll be fine and probably feel like a million bucks. If you *do* need assistance at any point in your journey- good luck. Edit- 12/29/2024 No update as of yet regarding this particular review, or the promise made to look into it further. I did, however, receive another cold and unhelpful response from the "care" team via email today. So it continues, unfortunately.
By Meg and James W.
Response from Joyous - Low-Dose Ketamine Treatment· Dec 28, 2024
Hi Meg/James, thank you for sharing your experience and we're deeply sorry to hear about the frustrating experience with our Care Team! We've escalated this for our team to look into exactly what went wrong in your situation. We truly strive to hire empathetic, caring people who understand the impact our care and support has on our patients, and we're so sorry we fell short in your experience. We're glad to hear the treatment has helped you, however. If you'd like to share more about your experience and how we can improve our service, please do so here: https://www.joyous.team/joyous-experience This form goes directly to our team and helps us identify ways to improve our service, bugs to fix, and training to provide so we can make our treatment as supportive as possible. Thank you for your patience as we look into this further, The joyous team
My experience with Joyous has been excellent. The company is reliable and comprehensive. Their holistic and ethical values are evident throughout the program. Low-dose ketamine is extremely effective. It seems that best results are acheived alongside healing integration and lifestyle modification. Ketamine makes this process easier. It creates flexibility and perspective. Joyous provides supportive resources, education, exercises, check-ins, and follow-up to ensure your treatment is meeting your goals. I truly appreciate Joyous. They have been instrumental in my wellbeing.
By customer
Response from Joyous - Low-Dose Ketamine Treatment· Dec 28, 2024
Hi there, Thank you so much for your thoughtful and kind words! We’re happy to hear that your experience with Joyous has been excellent and that our program has been instrumental in your wellbeing. It’s wonderful to see how low-dose ketamine, combined with healing integration and lifestyle modifications, has created positive changes for you. We hope your story can help others searching for hope and support :) We’re also glad that our supportive resources, education, and check-ins have helped you feel guided and supported throughout your journey. Your dedication to the process is inspiring, and we’re honored to be a part of your healing. Wishing you continued progress, flexibility, and peace! ~ The Joyous Team
I began Ketamine treatment with Joyous in August 2023 and couldn't be more pleased with the results. For the first time in YEARS, I'm glad to be alive! I feel like I’m finally finished with the ongoing circle of 'trying to treat myself'. I had found myself masking my emotional pain and the stressors of owning/operating a business with recreational substances. Over the past 25 years, I've tried a plethora of SSRI medications attempting to find one to effectively treat my symptoms. However, the side effects of those medications greatly outweighed the benefits. My goal upon starting Ketamine therapy was to work through some childhood trauma that I still carry and to create new, healthy habits that I can continue. This has eliminated all recreational cravings for me and has been such a mentally pleasant experience all around. Starting Ketamine therapy with Joyous was like a 'reset' or 'recentering' for me. It has helped my social anxiety and I now look forward to engaging with people. I feel at peace. I feel forgiveness. I feel connected. Joyous, you've changed my life significantly and I am so, so grateful.
By Elizabeth E.
I felt nothing each time after taking medication.
By Nancy P.
Response from Joyous - Low-Dose Ketamine Treatment· Dec 28, 2024
Hi Nancy, we're sorry to hear about this. Our treatment starts patients off on the lowest dose and provides daily guidance to help you discover the right dose for you. While some patients feel something immediately, for many, it takes a little time until they find their optimal dose. We'll look into your situation and reach out directly! Thank you, Joyous team
I finally found some relief for my irritability and fatigue. I am using antidepressants but have treatment resistant depression. Joyous is so easy to work with.They have been flexible and quick to respond to any questions or needs. The program is really easy to follow. I have experienced the results I wanted while using the medication.
By kim
My entire life i have struggled with severe Depression and Anxiety. I have tried everything from speaking with therapists and tried many antidepressants and anti anxiety meds, nothing ever worked, I never felt like my true self! Joyous microdosing has literally saved my life! Paired with meditation and setting intentions, and with the help of the Joyous team at my finger tips, I am living the life I always knew I could live, it makes me cry happy tears to know that this was available. Anyone who struggles, please give this a try! It will change your life!
By Jaclyn
