Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,952 reviews
Joyous - Low-Dose Ketamine TreatmentSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Joyous is a Public Benefit Corporation specializing in providing at-home microdose ketamine treatment to empower patients facing a spectrum of mental health challenges, including anxiety, depression, PTSD, OCD, and more. We've successfully treated over 85,000 patients struggling with mental health. Our treatment is based in decades of ketamine therapy research and we're dedicated to making this treatment as accessible and safe as possible for patients who truly need it. Our treatment subscription plans start as low as $129/month and include: A 30-day supply of prescription medication, as needed All telehealth provider appointments Treatment courses and guided meditations Access to our Be Joyous patient platform with a supportive community and treatment resources As the most affordable ketamine treatment company, and pioneers of microdose ketamine therapy, we prioritize affordability without compromising quality. Learn more about Joyous treatment and how to become a patient today. Learn About Joyous Treatment
Joyous - Low-Dose Ketamine Treatment (joyous.team) has 1,952 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
1,952 approved reviews, newest moderated first
I’m still waiting for results. My dosage keeps getting lowered by mistake and answers to my daily check in inaccurate. My 80 mg troches have arrived yet my dosage keeps going down despite submitting blood pressure and check in. I started my ketamine first to mid November. I’m desperately seeking for relief of the PTSD/cPTSD, anxiety, panic disorder, depression and more.
By Winter N.
I have been out of my medication for 10 days. I have been begging for help. No one at this company takes this seriously. Joyous has removed all of my posts or comments about the issue. They changed my posting status to ‘in review’ so I can’t post anything. They are actively censoring me. I have contacted a law firm and will be filing a lawsuit for medical negligence.
By Jeni R.
Response from Joyous - Low-Dose Ketamine Treatment· Jan 9, 2026
Hi Jeni, we've requested more information here so we can find your account and look into what happened. We want to assure you that we do take this seriously and want to help resolve the issue. Our Be Joyous moderation team uses automated moderation assistance that flags posts as "in review" to help the team ensure posts abide by community guidelines. We've had a lot of patients reach out directly asking us to keep the community space positive and supportive for patients to help each other through treatment. We created a "logistical" space in Be Joyous where patients can share things about treatment, support, or feedback to keep the main area supportive for patient mental health. It's not about censorship, we just wanted to honor the requests of patients who have shared that negativity impacts their mental health significantly. Thank you for understanding and as soon as we get information, we'll look into what happened in your situation and assist. ~Joyous Team
I have already referred 12 friends to joyous
By kenny P.
Easy, low cost and helpful… definitely worth the price. What have you got to lose? And who knows… maybe it will help!
By Katy
Amazing! Made me feel like I could handle the ups and downs of life with a clear head and good nights sleep!
By Donna
The Joyous team is great! I feel I get much more personal care from Joyous than I have ever from any other medical provider I have seen. Also the treatment has lowered my anxiety and I’m sleeping so much better.
By Kyle H.
Awesome process. I like being able to video chat with the I take team. I was well taken care of along the way all the at up until getting the medicine and taking it as prescribed. I love the daily text messages and it’s a great company all around.
By Gustavo L.
Horrible customer service. Late delivery last 3 months, ran out and I'm out now. They said they sent it, checked mailbox after I got a delivery message. No medication, notified on December 5, still no meds Having to change treatment now for chronic pain, PTSD.
By Michael
Response from Joyous - Low-Dose Ketamine Treatment· Dec 19, 2025
Hi Michael, we're so sorry to hear about the delays. We've requested more information here so we can escalate this and have the team look into what happened. We ship medications via USPS as they are the only company legally allowed to deliver within mailboxes and they have had an increase in delays over the holidays. We're working with our reps and also working on scoping the potential for offering different delivery companies and will share more when we identify the options we have. Thank you for your patience as we look into this and reach out directly! ~ Joyous Team
