Joyous - Low-Dose Ketamine TreatmentReviews of joyous.team

Treatment with joyous brought me out of a dark place and thru some really hard times. The staff has been wonderful and attentive and always there for me. This has been a wonderful experience.

The Customer Service is SO bad it removes any benefit you gain from the product itself. You will NEVER see a “therapist” more than once, the turnover is apparently pretty high. You will never get an actual answer to a question or concern. They will continually respond with “we have escalated your request” without EVER addressing the problem. It’s really sad because the product works but the Customer Service is SO bad that I just gave up. No Company or people you are paying for to aid in mental health should be this frustrating or just down right dismissive and uncaring.

Ketamine at the right dosage can be absolutely beneficial! I had amazing breakthroughs in my process. It was on it that I had a vision that I must stop it and continue my spiritual healing journey completely sober. Thats the only reason I am stopping treatment... great support and resources

Everything goes fine with the texting and answering the questions on a daily basis and keeping up on things only thing I can say I do not like is when they take the money out of the bank before I even say it’s OK that should not be I don’t know if I’m gonna do another month after this month so I wish you guys would fix that not until I give permission to take the money out Other than that it’s been a very good experience so far. Literally lessen my anxiety day one. So yes it is worth it in the beginning. I thought it wasn’t going to be anything but it is definitely worth trying.

I've had a great experience. The treatment has been a smooth progress and the daily check-ins are welcome.

This is a second review. After someone reaching and confirming that my subscription had in fact been taken care of and that I would be refunded for the two payments that should not have been taken, I am charged again today. This business is an absolute scam. It is a for profit well oiled machine. Do not use this service. How disorganized and uncommunicative the are is baffling. I can not be anymore more direct than saying do not use this service. They will take your money and not provide any outlet of communication to properly discontinue or manage your services with them.

I have been using them for depression/anxiety and now they are a big cause of my anxiety. You will go several days even weeks waiting for your refills and they only use chatbots to communicate

Lack of communication is big and for someone who served in the military for 22 years in customer service I was very very disappointed. I tried reaching out numerous times but there is no phone number, you have to communicate via text or email which I did only to get bots. I wasn't even on the treatment for 2 months and every day they kept sending me a survey asking me how the medication was working and how many I had left, I would think they would know that seeing they hadn't shipped me any months. I only wanted to try for one month to see how if I had any negative reactions but sadly they charged me for two more months because I was on a 3-month plan. Even though I said I wanted to cancel and not have any more shipped they continuously sent me surveys thinking I was still on the medication. It didn't really help me much with my anxiety and depression if anything it increased it because of lack of communication.