Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
116 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Journey Clinical was born out of our CEO Jonathan Sabbagh’s personal mental health transformation with psychedelic therapies. After gaining relief from chronic burnout and PTSD, Jonathan and his co-founder Myriam Barthes wanted to support the millions of people living with mental illness in this country to access these powerful treatments safely and responsibly.Today, Journey Clinical is the #1 Psychedelic-Assisted Psychotherapy platform with the largest network of licensed therapists in the US. Our collaborative care model connects a dedicated medical team, licensed psychotherapists and eligible patients, enabling the delivery of high quality mental healthcare at scale. We have started with Ketamine-Assisted Psychotherapy and look forward to continuing to expand access to new FDA-approved psychedelic modalities as they become available. Find a Therapist
Journey Clinical (journeyclinical.com) has 116 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
116 approved reviews, newest moderated first
This company simply cannot be trusted!
By Justine S.
Response from Journey Clinical· Mar 8, 2025
Hi Justine, thank you for taking the time to share your honest feedback. We’re sorry to hear that you had a negative experience. Please feel free to reach out to [email protected] to discuss further.
Not truthful sorry 😞
By Mark W.
Response from Journey Clinical· Mar 5, 2025
Thank you for taking the time to share your honest feedback. We’re sorry to hear that you had a negative experience. Please feel free to reach out to [email protected] to discuss further.
They are thoughtful and helpful, always happy to anwer questions and explain their services.
By Andre M.
Response from Journey Clinical· Mar 8, 2025
Hi Andre, that's great to hear! Thank you so much for your feedback.
They simplified the process to quality care for me as a Disabled Veteran. So much easier than dealing with the VA.
By John B.
Response from Journey Clinical· Feb 27, 2025
Hi John, thank you so much for your feedback. We're so glad to hear that you have had a positive experience with us! Thank you for your service.
Very smooth intake and assessment process. Clear communications throughout. Excellent KAP therapist/facilitators who provided a very safe, comfortable and healing-conducive atmosphere. Emphasis appropriately placed on therapeutic integration. Different from most ketamine providers where very little guidance or therapeutic integration assistance is provided.
By Rachel
Response from Journey Clinical· Feb 20, 2025
Hi Rachel, thank you so much for your feedback! We're so happy to hear that you have had a positive experience with us. We believe that proper preparation and integration is crucial for delivering the highest quality of care in KAP.
I am finding this to be a scam. I had no idea my therapist had to pay a fee. No wonder why she is peddling this junk. It’s all about profit. I did two sessions with no change, seems more like a chiropractor that just hooks you for life. Plus, the costs were totally outrageous. Don’t do it
By Concerned C.
Response from Journey Clinical· Feb 18, 2025
Hi, thank you for taking the time to share your honest feedback. Therapists within our network pay a monthly subscription to have access to our medical team that handles all of the medical aspects of KAP, rather than having to manage a relationship with a local prescriber on their own. We’re sorry to hear about the challenges you encountered in your experience. We value your input and thank you for helping us grow. Please feel free to reach out to [email protected] to discuss this further.
I was one of the first therapists to sign up with Journey Clinical. I've been with Journey since 2021. Once I was able to offer KAP to my clients my practice transformed. I conducted hundreds of KAP sessions, with patients experiencing incredible benefits and changes. The training and support has been first class. Working with the whole Journey Clinical prescribing team has also been excellent, with easy lines of communication and great collaborative care.
By Eric F.
Response from Journey Clinical· Feb 11, 2025
Hi Eric, thanks for your feedback. We're so happy to hear that you have transformed your practice through offering KAP and we're grateful to have you as an integral member of our community!
So far after two sessions I’m very satisfied with Journey. Their thorough sessions operate professionally, smoothly, gently and caring. They ask good questions about the ketamine experiences both physically and mentally. For me my therapist was so joyful and seemed genuinely happy for my experiences and results so much that the sessions felt like a celebration of me and life.
By NorCal C.
Response from Journey Clinical· Feb 6, 2025
That's wonderful to hear! Thank you so much for your feedback.
