Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
151 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Best online bike store. Best price, selection, best brands for electric bikes, beach cruiser bikes, fat tire bikes, fixie bikes, recumbent & folding bikes.
Journey Bikes (journeybikes.com) has 151 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 82 reviews with 5 stars · Clear filters
Manufacturer originally said bike would be available in April then changed until July journey was more than corporative with giving back my refund.
By GREG
Response from Journey Bikes· Mar 2, 2021
Thank you for sharing your experience Greg. We appreciate your business!
My wife and I started riding together several months ago, then during a trip back home with a strong headwind, she proclaimed she was done. After getting her new ebike, she's in love with riding and can't believe how much fun it is. Thank you Journey Bikes!
By Tim
Response from Journey Bikes· Mar 1, 2021
Tim, we are happy to hear that your wife is enjoying her new electric bicycle. Thank you for shopping with JourneyBikes.com, we appreciate your business!
Excellent customer service before purchasing; all my questions were answered so I could make an informed decision. Thank you!
By Priscilla P.
Response from Journey Bikes· Feb 25, 2021
Glad to hear of your satisfactory shopping experience! Thank you for shopping with JourneyBikes.com Priscilla!
Excellent transaction. Great price, super quick shipping and a fast answer to a question I had. The X treme X cursion mountain bike is perfect to ride anywhere.
By Lori R.
Response from Journey Bikes· Feb 24, 2021
Lori, thank you for shopping with JourneyBikes.com! We ecstatic to hear you are enjoying your new electric bike!
The bike was easy to put together. My wife likes it very much it rides great.
By Ron P.
Response from Journey Bikes· Feb 15, 2021
Ron, we are glad to hear that you are enjoying your new electric bike! Thank you for shopping with Journey Bikes!
We are very happy with our bike.from placing the order , fast delivery, easy construction . My husband is really enjoying it. Thank you Journey Bike's.
By Alice G.
Response from Journey Bikes· Feb 4, 2021
Thank you for shopping with Journey Bikes Alice, we are glad to hear you are enjoying your new eBike!
Great bike ! Prompt delivery and easy final assembly.
By James A.
Response from Journey Bikes· Feb 3, 2021
Thank you James! We appreciate your business!
Great company to do business with. Fast email response and had the product that i needed . Fast shipping.
By Frank M.
Response from Journey Bikes· Feb 2, 2021
Thank you Frank! We appreciate your business and hope that you are enjoying your new bike!
