Love the new bike
Love the new bike. Wife is loving it and every Sunday we take long rides to the beach.
By ELLERY
Response from Journey Bikes· Jan 13, 2023
We're so glad to hear that Ellery! Ride Safe! The Journey Bikes Team
Monday, November 9, 2026 · Customer reviews of US businesses
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151 reviews
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Best online bike store. Best price, selection, best brands for electric bikes, beach cruiser bikes, fat tire bikes, fixie bikes, recumbent & folding bikes.
Journey Bikes (journeybikes.com) has 151 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 82 reviews with 5 stars · Clear filters
Love the new bike. Wife is loving it and every Sunday we take long rides to the beach.
By ELLERY
Response from Journey Bikes· Jan 13, 2023
We're so glad to hear that Ellery! Ride Safe! The Journey Bikes Team
Speedy shipping and overall great value.
By KO
Response from Journey Bikes· Jan 13, 2023
We're so glad to hear that Kasiiwa! Ride Safe! The Journey Bikes Team
We love our bikes and customer service from Journey was great. The only thing was that the manufacturer took a lot longer to ship than expected. I don’t think that had anything to do with Journey.
By Dawn M.
Response from Journey Bikes· Jan 13, 2023
We're so glad to hear that Dawn. We do apologies that there was a delay in shipping your ebike. COVID-19 caused a range of delays but these issues have reduced significantly since the time of your order. Ride safely! Regards, The Journey Bikes Team
I had wanted an e-bike for quite a few years. I am almost 60 and wanted something to ride, or assist if I needed it, and to ride for pleasure. I did a lot of research and read reviews. I was skeptical about ordering on line sight unseen, but I was very pleased with the bike. Instructions could have been a little better, but the product is great for the price (and I shopped around)! It is more than snappy, even my family members were surprised. Battery lasts a long time. I would highly recommend it. It's so fun. It makes you want to go on a bike ride. Company was great.
By Michelle M.
Response from Journey Bikes· Oct 25, 2021
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. I'm glad we were able to meet your expectations! Thank you very much!
I bought this ebike for my teenage son to get around town and offer him some freedom. He loves it, I love it, the whole family is so excited about it. I assembled the bike in only a few minutes and was very impressed with the quality of the bike. It was shipped to us promptly. I'm now shopping for my own ebike so we can ride together! There is no way I can keep up with my manual 7x3 mountain bike!
By Matt
Excellent company to buy a bike from. Awesome customer service.
By David E.
Perfect bike for our granddaughter
By Donna
Journey bikes was great all around but one of the suppliers bikes is not while journey bikes had great customer service there supplier evokes did not. Ordered 2 bikes for 2000.00 dollars and both had several spots of paint damage for which they send a small bottle of touch up paint, this is fine if it’s a spot but both fenders were badly scratched do to poor and careless packaging. 1 rim had two colors of paint damage and only received to paint for one color but even that wasn’t going to fix the paint would have been horrible looking. Fact is 2000.00 for a couple bikes and they couldn’t handle it properly.
By Jeff N.