The company's quick response to my…
The company's quick response to my emails and the customer service was great.
By Isaac K.
Monday, November 9, 2026 · Customer reviews of US businesses
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151 reviews
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Best online bike store. Best price, selection, best brands for electric bikes, beach cruiser bikes, fat tire bikes, fixie bikes, recumbent & folding bikes.
Journey Bikes (journeybikes.com) has 151 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 82 reviews with 5 stars · Clear filters
The company's quick response to my emails and the customer service was great.
By Isaac K.
Good contact - Delivered on time - fair price- Honest would use again
By james P.
This is my 2nd purchase your service is outstanding the bike is well built I am looking forward to riding the trails near me in the very near future
By wallace G.
The company was fast and reliable and the product was flawless and perfect.
By ed
I love my new Ecotric PeaceDove Electric bike. I had a few questions and Becky was a huge help in answering my questions. I would definitely do business with Journey Bikes again.
By Joanne D.
Response from Journey Bikes· Jan 13, 2023
Thanks Joanne! We hope you're loving the E-Bike! The Journey Bikes Team
Great bike for a great price! It shipped in a timely fashion as well!
By Geoffrey E.
Got my bike put it together and now what time I’m having.
By WYATT W.
Response from Journey Bikes· Jan 13, 2023
We're so glad to hear that Wyatt! Ride Safe! The Journey Bikes Team
Journey bikes was seamless from ordering online through delivery. It is a bit of challenge regarding communication to discuss and issue as assembling the bike. They did respond to email just a bit longer (days) than anticipated. Bike was what was advertised and delivered.
By MILT
Response from Journey Bikes· Jan 13, 2023
We're so glad to hear that you are enjoying your ebike Milton. We're sorry that we didn't respond as quickly as you deserved, we've implemented a range of new customer service processes to ensure that this does not happen in the future. Ride Safe! The Journey Bikes Team