Staff were friendly and knowledgeable
Staff were friendly and knowledgeable
By Stanley W.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
118 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are an online travel agency, who sells flight tickets, hotels packages, car rentals and cruises for discounted prices as we have some very special deals, and direct contracts with different suppliers as well as with the airlines.
Journey-Masters (journey-masters.com) has 118 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
118 approved reviews, newest moderated first
Staff were friendly and knowledgeable
By Stanley W.
Buena exelente
By Mariel C.
Juan hernandez and adam , very good experience
By Mihai M.
Muy buena excelente viajó en los asientos de cabina todos me encantó gracias los recomiendo confiable y seguro
By Iris C.
Los agentes me atendieron cambiando fechas sin autorización y me cobraronn de mi tarjeta aparte del pago de 976 de mi reserva un total mas 750 dólares.. eso es un robo
By luis I.
Muy buena atención de Luis Pérez
By Monica Z.
SCAM - SCAM This company won't give you what you paid for. I had to called them several times for my boarding pass, received them less than 24 hours from departure. For the return, they didn't made the reserveation. We were at the airport at 7h am and no company had a reservation for us. They maid the reservation for the departure on July 21st the day before and for the return they did it on the morning of the departure but not with the flight that we agreed for. I passed at lease 5 hours on the phone with that company from July 16th to July 24th.
By Chantal
Buen servicio
By Juan H.