Excellent service
Excellent service - it's great that this type of care is so easily reachable for the average person. The process is super easy and staff is quick to respond to questions or issues.
By Jenna
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
639 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Weight loss. Delivered. Tired of fad diets that don't work? So are we! If deemed a candidate, our program includes a monthly telehealth consultation, prescription and the newest ( + highly effective) weight loss medications delivered to your door.
WeightCare (joinweightcare.com) has 639 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
639 approved reviews, newest moderated first
Excellent service - it's great that this type of care is so easily reachable for the average person. The process is super easy and staff is quick to respond to questions or issues.
By Jenna
My experience with WeightCare has been great. I was incredibly nervous to try weight loss medication and they made it really easy for me to navigate and were available for any questions. Their customer service is really good and the shipping process is easy-breezy. I wasn't so sure about selecting WeightCare in the beginning since I had never heard of them, but I'm glad I chose them. I've lost 38 pounds so far and feel amazing.
By Casey H.
Easy and effective! I lost over 30 pounds in about 5 months last jan-may. I recently restarted this Jan just to help with my appetite a bit. It really works! Weightcare has great customer service, I've emailed them several times to change delivery dates/pause and restart subscriptions and they're always prompt with responses. I recommend them (and the groupon for 1st month)to everyone who asks about my weight loss.
By Kelly
Solid communication with good results.
By Deb K.
Response from WeightCare· Apr 11, 2025
Thanks for the feedback, Deb! We’re so glad to hear you’ve had great communication and are seeing results. We’re here whenever you need us!
No issues with receiving the medication. Forms filled out online and orders shipped shortly after. Been using WeightCare for quite a while with no problems. Weight continues to decrease without issues.
By jim L.
I am very happy with my experience. I've been a customer off and on for over a year. I wanted something that was low-contact, easy, and where my decision to try to lose weight would be supported and this company is it. Once you sign up, all you have to do is complete a survey, provide a few pictures, and have a very quick call with a doctor to see if you have any questions or concerns about the medication and then it's shipped to you. After that, depending on your plan, you might have a monthly or quarterly check in to see if you have questions or side effects you need help with and get your next round. The thing I would change is the automatic renewal process. Sometimes it comes before I need more medication and my credit card is automatically charged. I wish they sent a confirmation that allowed me to confirm I'm ready before my card is charged.
By Cynthia B.
I have been using WeightCare for a year and have found them to be reliable and trustworthy. The customer service and communication is to notch. Thank you WeightCare for providing me with options!
By Laura R.
The customer service, quick response and quick delivery of my injections was incredible. The doctors are extremely helpful and attentive. I highly recommend this company for any of your weight loss needs!
By Jennie