Great service
Fast service. Always ready to assist if any problems arise. Dr. And staff Always following up. So far, great service
By maliciagmail.com
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
218 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Join Layla is listed under Personal Care.
Join Layla (joinlayla.com) has 218 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
218 approved reviews, newest moderated first
Fast service. Always ready to assist if any problems arise. Dr. And staff Always following up. So far, great service
By maliciagmail.com
Company very responsive. Answer e-mails promptly. send product next day. Happy to answer any questions we may have.
By MICHEAL G.
My experience with weightloss has been excellent. I am almost at my goal. I HAVE NOT been able to renew my next medication order and don't know what to do. I have reached out multiple time with no help. Could you please assist.
By Becky O.
I do not recommend Layla for weight loss plans. They were very lax in sending my medication. It was supposed to be two day express due to the need for refrigeration. It always took five to six days to receive it. Of course the cold packs surrounding the med were melted. I reached out to them about this and ended up dealing with a circle of people who passed me on to someone else or was ignored completely. I finally had to dispute my payment to them via my Visa card after 12 days of runaround. Suggestion to them is to not used contracted out people from outside of the USA. Having knowledgeable staff would be the least of what they should provide. I have zero confidence with Layla. I switched to another company that delivers great customer service and they are $102 less monthly
By jilliecats
Response from Join Layla· Feb 7, 2025
I apologize for your experience and appreciate your feedback. If you change your mind, we would love to make things right. We wish you nothing but the best.
Great fast service and affordable
By Michelle T.
My experience with Layla was great. Medication came when it was suppose to. Only had one problem with one order. The only problem I had was they were expensive.
By LeighAnne
Great communication and easy website
By Kim
Fairly easy communication Straightforward ordering
By Colette P.