Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
10,226 reviews
EmbodySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
10,226 approved reviews, newest moderated first
I was worried at first being it took them a little bit too get back with me but shipping once they said it was out came fast! Product is amazing already lost 10lbs my first week with hardly any side effects and price is unbelievable! Doesn’t change!
By Lisa L.
Took forever to ship, customer service is non existent and takes forever to respond. My wife and I ordered at the same time 10 days ago and orders still haven’t shipped and customer service won’t reply to our inquiries. This is far too expensive to be this complicated.
By AUSTIN N.
Response from Embody· Jul 16, 2026
We sincerely apologize for the incredibly frustrating experience you and your wife have had with your recent orders and our customer service. We understand your disappointment, especially given the cost. We know what caused this delay on the backend and are fixing it. This should not happen moving forward.
This whole company is horrible. There isn't a number to contact customer service, you can only email and they take a couple of days to respond.
By customer
Response from Embody· Jul 16, 2026
We have phone and email support as well as a patient portal where you can make updates and check on your health journey. We're sorry if that wasn't clear. Just go to contact us at joinem.co
I am a retired Hospital Director so I can be critical and honest! From start to finish you guys are.........GREAT!! I would recomend you to any and all who reads this!! Thanks, Robert Reikes
By robert R.
Still haven’t gotten my order.
By customer
Response from Embody· Jul 21, 2026
We are truly sorry to hear that your order has not yet reached you. We understand your frustration and are looking into this matter immediately to find a resolution.
Switched companies because of bogus inflated charges and the identical non effective low dose medication each time. AND I was very clear about my concerns. I was assured that that would not happen here. I waited for an extended period of time. Texted multiple times inquiring about delivery. It finally showed up today! Saddly, it was the "Identical," "low dose," "non effective," medication as i was getting from the previous scamming company! From the exact some maker even! How is this helpful? Awful! So disappointing!
By Leslie S.
Response from Embody· Jul 16, 2026
We are truly sorry to hear about your frustrating experience and the disappointment with the medication you received. It's clear we failed to meet your expectations, especially after your previous negative experience with another company. Have you connected with one of our support managers they can help you make sure you're set up for success.
Embody is fantastic and true to the process! Very pleased!!
By Refugio A.
I had a great experience with Embody. Communication was clear, they were very responsive, and the entire process of purchasing tirzepatide was easy and straightforward. Overall, everything went smoothly, and I would recommend them.
By Jesse
