Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
10,226 reviews
EmbodySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
10,226 approved reviews, newest moderated first
Still have not heard from Embody after submitting my intake on 7/11
By customer
Response from Embody· Jul 21, 2026
We sincerely apologize for the delay in our response. We are actively looking into this for you.
Answered all my questions
By Janet
Terrible experience with the company, inability to solve internal issues and provide correct communication via email. Conflicting information provided varying CS rep to CS rep
By LINDA C.
Response from Embody· Jul 21, 2026
We sincerely apologize for the frustration and inconvenience you experienced. It's clear that our communication and internal processes fell short of your expectations, and we deeply regret that you received conflicting information. We are committed to improving our service.
Easy experience with lots of helpful information.
By customer
I still haven’t received my products and didn’t get a turn around time on when would I expect it.
By Tiera C.
Response from Embody· Jul 21, 2026
So sorry to hear that! According to the tracking info from Fedex, your package was delivered almost a week ago. You also should have gotten text message updates according to our records. Did those not make it? Please check you patient portal for details and reach out to support should you not have received it. They will take care of you.
It took a long time to get an appt., then it was with a provider that could not prescribe in my state so I had to wait on second appt. Despite me putting in all correct address and card information It took an additional 7 days before my meds could be ordered. I don’t like that on the embody page you can sign up for new prescription but current patients can’t log in and update info or check status of their order. I never really knew what was going on aside from emails to support. Now I need to reorder and I don’t know the cost or how to reorder medication.
By Sara verified C.
Haven't started taking my GLP-1 meds, but my virtual visit is a five star along with the pricing
By Edith R.
My experience so far has been great, from the first step to commit and get started to now about to take my second injection. I am awaiting a while longer yet to make a full review of my experience with this company. So far so good though.
By Victoria J.
