Quick response
I am new to this company. I appreciated the quick response.
By Kristen G.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
10,226 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
10,226 approved reviews, newest moderated first
I am new to this company. I appreciated the quick response.
By Kristen G.
Embody is one of the worse companies I’ve dealt with. I ordered tirzepatide and requested 15 mg. I was sent 4.25 mg which is a much lower dosage than I’m currently on. I constantly requested to speak with a nurse and after 8 days one finally contacted me. By the time she reached out, I had already received the incorrect dosage. I’m still waiting for a call from a manager to try and assist me in correcting this issue. I would never recommend Embody to anyone. I sent various emails, texts, and called and nothing was corrected. I wasted $129 on something I can’t even use.
By customer
Response from Embody· Jul 21, 2026
We are truly sorry to hear about the incredibly frustrating experience you've had with your recent order and our customer service. It's completely understandable that receiving an incorrect dosage and struggling to get assistance would lead to such disappointment. We sincerely apologize for the lack of timely communication and the inconvenience this has caused.
Ease of signing up, cost effective and received the product quickly.
By Eileen
Need help and can’t seem to access an account or find a number for support or anything
By customer
Response from Embody· Jul 21, 2026
We sincerely apologize that you're having difficulty accessing your account and finding support. We understand how frustrating this situation must be for you, and we'd like to help resolve this.
Answered all my questions, responded quickly when I emailed
By customerJoan
I spoke to Jamie today at 12:10 and she gave me the time to ask all my questions and she answered each and every one without hesitation.
By customer
Didn’t feel much appetite suppression
By Judith D.
Response from Embody· Jul 21, 2026
We appreciate you sharing your experience. We are sorry our product did not meet your expectations for appetite suppression.
Everything from the filling out the paperwork to the nice email conversations and text messages. Everyone was so warm and inviting and very caring about my journey. From the order to the piece and the delivery. Exactly what they said would happen did.
By Linda B.