So far so good
So far so good
By Ria
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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10,226 reviews
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Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
10,226 approved reviews, newest moderated first
So far so good
By Ria
I have been so excited about my weight loss journey with Embody. The website is easy to manage. Embody has been in contact through email and text to be sure everything is as expected. My journey has been one of weight loss right away! In my first week, I am down 6 pounds. Amazing!
By Juanita H.
They sent me semaglutide when I had paid for tirzepatide. I couldn't get anyone to answer the phone for 2 days, sent emails, no reply. Finally spoke with someone in support, they denied that they sent the semaglutide to my home Who else would have? Denied working with the pharmacy that sent it Just everything instead of acknowledging that they made a mistake and sent the wrong med. I had an account both me and my daughter, canceled both.I forgot to add that the vial they sent me on July 9th, had a label on it that said DO MOT USE AFTER JUNE 30!!! Rip -off
By Lillia VaNessa C.
Response from Embody· Jul 22, 2026
We are truly sorry to hear about the incredibly frustrating experience you've had with your medication order. It's completely unacceptable that you received the wrong medication and then faced such difficulty reaching our support team. We deeply regret the lack of communication and the denial of responsibility you encountered. We understand your concern about the expiration date on the vial, and we sincerely apologize for this oversight.
Received no evaluation from a practitioner regarding dosing. No effect so far
By Janet V.
I have been taking the medication for 3 weeks today so far and I am happy on how the injections make me feel with having energy and less cravings. I have a journey ahead of me but I am in it for the haul.
By ANGELA J.
Quick and great customer service and delivery!
By DW
I believe I ordered and paid fora three months worth of medication and only got one month. I’m not sure what is going on or why?
By Monica C.
Response from Embody· Jul 22, 2026
We appreciate you bringing this to our attention. We understand your concern about the medication quantity. We are looking into this discrepancy for you.
Absolute scam. I paid the amount required, submitted proof of my current medication and they still sent me the lowest dose after i verified i had been on GLP1 meds for a year. Customer service said there is nothing they can do and they will not refund me. They also said they will not make it right by sending the correct meds or dosage until my monthly review.
By Katie P.
Response from Embody· Jul 22, 2026
I am truly sorry to hear about your frustrating experience with receiving the incorrect dosage and the lack of resolution from customer service. Did you ask for a manager yet? That should help.