Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
10,226 reviews
EmbodySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
10,226 approved reviews, newest moderated first
1st week and I haven't lost anything. Very disappointed!
By Chris M.
Response from Embody· Jul 22, 2026
We understand your disappointment. Weight loss can be a gradual process, and we encourage you to continue with the program. Please connect with the care team so they can monitor and set you up for success moving forward.
Communication is terrible. I’m not getting notification of actions in the account or shipping. I constantly have to call to get an update. When on the phone the reps always put me on hold. Seems like they are having to call another dept to get an answer. My order showed up with only vial. I ordered a 3 month supply. I’m hoping that the others show up. I called about it and the rep was confused and said “they think” the others will ship when the first one runs out. So, we will see. I don’t think i’ll be renewing the service. I’m so in the blind here.
By J M.
Response from Embody· Jul 22, 2026
We sincerely apologize for the incredibly frustrating experience you've had with our communication and order fulfillment. It's completely understandable that you feel "in the blind" when you're not receiving notifications and constantly have to call for updates. We regret that our representatives put you on hold and seemed confused about your order, especially regarding the shipment of your 3-month supply. This is certainly not the clear and proactive service we aim to provide, and we are truly sorry that this has led you to consider not renewing your service.
Still waiting for product. Would be better to be notified that it will take 11-14 days 7/22/26
By Customer
Have never received order. Emails have gone unanswered. Can’t get an update on anything. But they got their money.
By customer
Response from Embody· Jul 22, 2026
We are truly sorry to hear that you have not received your order and that your attempts to get an update have gone unanswered. We understand how frustrating it is when you've paid for a product and haven't received it or any communication. We are looking into this immediately to resolve the issue.
Easy walk through system, the doctor replied to prescription right away and when I emailed the pharmacy they also communicated right back. Price of the GLP was what was advertised with no hidden fees or membership.
By Lori G.
I feel the same and the food noise and consumption is the same. I cancelled my subscription.
By customer
Response from Embody· Jul 22, 2026
We're sorry to hear our service didn't meet your expectations regarding food noise and consumption. We appreciate you sharing your feedback. We are always working to improve our offerings.
Quick easy process, the provider was very helpful through the video visit and my meds got here quickly and very affordable. I used a different telehealth service previously and had several issues before switching to Embody and it was easy to stay on my dose without going back downs dose or starting over.
By Danie
It seems that if you are a new client to weight loss meds this company is great. From reviews, if you need a refill of higher/stronger dose Embody may not be a good fit. I received a refund because I didn’t have a previous prescription. I have been on shots for over a year and purchase my product from a medical doctor who also does Botox and other cosmetic procedures. I provided her text to Embody about the dosage and a picture of the product vial. This was not enough info for Embody and they are processing my refund. I believe for the price they couldn’t deliver the product strength.
By Lisa
Response from Embody· Jul 22, 2026
We understand your frustration regarding the prescription refill process. We truly apologize that we couldn't meet your needs for a higher dosage, even with the information you provided. We aim to ensure the safety and efficacy of all treatments, and sometimes that means we require specific documentation for certain medication strengths. We regret that we weren't able to move forward with your request in this instance.
