Everything went fine
Everything went fine. No issues.
By THERESA C.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
10,226 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
10,226 approved reviews, newest moderated first
Everything went fine. No issues.
By THERESA C.
I have paid for my Tirzepatide medication and not received it. I logged in to see if it had shipped yet and it has not shipped yet, but it has me down for being billed for a second dose tomorrow. Not happy with the service I am receiving especially since I have paid for medication I never received and about to pay for it again. I also can not find a place to cancel my subscription on the website portal.
By Kristi
Response from Embody· Aug 11, 2026
Hi Kristi, We're truly sorry to hear about your frustrating experience. It's completely understandable that you're unhappy about being billed for medication you haven't received and then seeing a charge for a second dose. We also recognize how frustrating it is to not find an option to cancel your subscription on the website. We've continued to strengthen our fulfillment, billing, and account management processes, but it's clear we missed the mark here. Please reach out to our support team again and ask to speak with a manager so we can review your account, the status of your order, your billing concerns, and your cancellation request to help work toward a resolution. -Embody Team
It was good to talk with someone about what’s going on
By Kristin
Was great and understanding
By Leticia M.
Very fast getting an appointment and their pharmacy shipped my prescription overnight. Excellent customer service! Answers my questions by email very quickly. I have zero complaints about Embody and nothing but praise.
By Josette D.
All good so far!
By Geoffrey B.
It has been three weeks and I am down 6.5 lbs. Waiting on my next shipment. So excited. Also, so far no side effects.
By Diane P.
I never received my order
By Roxana
Response from Embody· Aug 12, 2026
We are very sorry to hear your order never arrived. We understand how frustrating this must be and we are looking into this issue immediately.