Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
10,226 reviews
EmbodySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
10,226 approved reviews, newest moderated first
She went into detail with me, told me if I had any issues what I could do was very knowledgeable about what other people had experienced I was just very comfortable with her and felt like I could just ask her anything.
By Connie R.
Everything went very smoothly.
By Sheneeka M.
The service was really easy to use.
By Kristine P.
informative, well explained
By Leticia T.
I chose Embody because of TrustPilot and online recommendations. It turned into a disaster! I signed up for 3 months, they immediately withdrew my funds. Embody advertising and guarantee said within 24 hour telehealth consult etc…. Well after numerous appointments setup, Embody Patient support team kept canceling by email or text and asking me to call and reschedule. Embody’s Patient support team is in a foreign call center, while nice, strong accents-difficult to understand. 3 days of this BS and waiting 1+ hours on hold or hours for a call back. I have requested my account be cancelled and refunded. Embody grew to fast and does not have enough staff or qualified personnel to support its fast pace growth. I do not recommend them!
By Tammy
Response from Embody· Aug 13, 2026
What stands out most in your review is the repeated cycle of scheduling and rescheduling your provider appointment. We understand how frustrating it is to be told one timeline, have appointments canceled, spend hours trying to reconnect with support, and ultimately decide to cancel altogether. That's not the onboarding experience we want our patients to have. We'd appreciate the opportunity to review your account and better understand what caused these delays. Please ask to speak with a manager so we can review your appointment history, your communications with our team, and your cancellation request to help work toward an appropriate resolution.
Very professional
By Tracy W.
Timely thorough and informative
By Stephanie E.
Short and right to the issues I had. The provider listened and advised how to go forward.
By Peggy L.
