Clinician was reassuring about my…
Clinician was reassuring about my anxiety over giving myself injections.
By Mary H.
Monday, November 9, 2026 · Customer reviews of US businesses
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10,226 reviews
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Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
10,226 approved reviews, newest moderated first
Clinician was reassuring about my anxiety over giving myself injections.
By Mary H.
she was very kind
By Heidi J.
Product arrived fast and cold Bravo but when i opened the package it was broke in transit
By Patrick M.
Already gave an answer.
By Corey
My first order was sent to the pharmacy on the 9th. I talked to someone? On chat on the 13th to say that my order had not shipped. I was told it will take 10 WORKING days. Or 2 weeks to fill my order. If you take 1 dose per week, you will have to skip a week every 4 to get your meds. 4 weeks on and 1 off waiting for med. I was told this was their "standard operating procedure". So I'll keep waiting for this first order to get shipped,maybe next week? Maybe not. But it gives time to find a different provider. Like other posters, I switched for better pricing but my old provider had a 3 day turn around time. So it's true I suppose, you get what you pay for. Will keep looking for a provider with a decent price AND a reasonable delivery time vs 10 working days. I'll be looking for that fine print next time!
By Kat R.
Response from Embody· Aug 17, 2026
It sounds like the biggest concern wasn't simply the wait—it was learning that the expected fulfillment timeline was much longer than you anticipated. We recognize how important consistent refill timing is for an ongoing weekly treatment, and we understand why a longer turnaround would influence your decision to explore other options. We'd appreciate the opportunity to review your account and better understand what happened. Please ask to speak with a manager so we can review your order timeline, provide an update on your prescription, and address your concerns about fulfillment expectations.
Customer Svc was prompt to answer and respond to my call The rep was willing to and and professional.
By Tracy R.
I was given the run around telling me different things every time I reached out to get my order processed. After doing multiple different things, they then decided I need to get an outside physician clearance for the medication which was never stated as needed on the site. The entire reason I was using them was I currently do not have a PCP so this completely defeats the purpose of using them. Of course they made sure to charge me right away without providing any service
By Shawn A.
Response from Embody· Aug 17, 2026
Hi Shawn, We understand why this felt like a moving target. Being asked to complete multiple steps only to later learn that an outside physician clearance was required would be especially frustrating when not having a current PCP was part of the reason you sought telehealth care in the first place. Additional medical clearance can sometimes be required based on information identified during a provider’s clinical review, but we recognize that the reason for that requirement needs to be communicated clearly and promptly. We’re sorry the process and communication left you feeling that you had paid without receiving the service you expected. We appreciate you sharing this feedback, as clearer expectations around clinical requirements are an area where we can do better.
Friendly and knowledgeable. Explained everything throughly and professionally
By Shannon F.