Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
10,226 reviews
EmbodySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
10,226 approved reviews, newest moderated first
I was nervous and a little awkward about initiating the video call. I haven't done that in quite some time but the woman I talked to was very sweet. Very patient. Put me at ease right away. I'm sorry I don't remember her name. She was great
By Sharon J.
No issues with the call
By Chuck H.
The most important thing is the provider went over my daily medications to be sure that I wouldn’t have an interaction with the medication that I am taking.
By Betty S.
Doctor was on time and thorough
By Deborah S.
Competent person, patient and knowledgeable.
By Ed
I’ve been waiting for over 2 weeks since my prescription was confirmed by the physician. I emailed after a week with no delivery and they told me it had been shipped and I would receive in 3-5 business days. It has now been another week and my portal still says meds are waiting to be shipped. I have requested cancellation.
By K H.
Response from Embody· Aug 19, 2026
Hi KH, we are truly sorry to hear about the significant delay in receiving your prescription and the conflicting information regarding its shipment. We understand how frustrating it is to wait so long for your medication, especially when your portal status doesn't match the updates you've received. This is not the level of care we aim to provide. We would appreciate the opportunity to make things right. Please email us at [email protected] so we can look into this personally. The Embody Team
I really wish I could give them a zero stars I haven’t even received my medication and they secretly put me on the expensive red one where I originally chose the basic green one which is the most popular one after being on the phone to get hold of their most pathetic customer service after 3.5 hours of being on hold I got hold of a rude customer service guy who knew I was. Right but silently disconnected my call they are only scamming innocent people by running fake ads I really pray to god they get sued by someone for their unethical business practices to my surprise I haven’t event recitals my overly price medication but they have already put my 3 month renewal subscription which shows over 350$ when I told the guy to cancel the subscription he silently disconnected my call I’m a disabled person with chronic back pain and I really wanted to loose weight so I can get off from the meds but this company is simply doing fraud I really wish I read all the reviews before.
By Jay
Response from Embody· Aug 19, 2026
Hi Jay, we are truly sorry to hear about your incredibly frustrating experience. It's completely understandable that you're upset about unexpected medication changes, difficulty reaching customer service, and issues with your subscription, especially given your health circumstances. This is not the experience we want for our customers. Please email us at [email protected] so we can look into this personally. The Embody Team
Provider was so kind and understanding.
By Mayra I.
