Great service
Very helpfull took there time to answer any questions I had
By Kelli F.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
10,226 reviews
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Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
10,226 approved reviews, newest moderated first
Very helpfull took there time to answer any questions I had
By Kelli F.
Horrible response to patient concerns. My medication arrived hot to the touch with a melted ice pack that was also hot to the touch. This was over two weeks ago. I have emailed multiple times and called multiple times and each time I am told that someone from the clinical team will call me within 24-48 hours but this has not happened once over the two weeks and over 10 attempts to speak with someone that will resolve my concern. I have paid for medication that is useless and possibly harmful if used. This is just plain negligence on the part of Embody. I would give the 0 stars if possible. I cannot believe this is how they treat their patients.
By Shannon G.
Response from Embody· Sep 8, 2026
We’re truly sorry for the lack of response to such an important concern. We take concerns about medication condition and appropriate handling seriously, and we understand why the lack of follow-through has left you feeling frustrated and unheard. Please reach out to our support team with your order details so we can review the shipment and your previous contacts, and ensure your concern is properly escalated to the appropriate clinical team. - Embody Team
My provider was polite and professional. She treated me with respect and kindness. I feel she was very informative and throughly read my intake form and listened to the answers to her questions. She has a warm demeanor and a great smile that made me feel welcome immediately. It was a pleasant experience. Thank you. Marlena Caldwell
By Marlena C.
My first attempt to connect I got disconnected. I could not get anyone on the chat to help for several minutes. I rescheduled but am not getting an email with the "Join" link
By Sheila F.
the provider listened and adjusted my compound to best suit my needs absolutely wonderful experience
By Theresa C.
Miguel has been very helpful and quick to answer questions & responding directly.
By julie S.
Simple, prompt, good and complete.
By Dirk R.
It's was fine but don't over do the qyestioing
By JOHN B.