Very happy with consult and provider was very nice. Answered all concerns and questions to my satisfaction.
Very happy with consult and provider answered all my questions. He was very nice.
By Heidi J.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
10,226 reviews
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Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
10,226 approved reviews, newest moderated first
Very happy with consult and provider answered all my questions. He was very nice.
By Heidi J.
1st time call
By Sandra A.
The nurse was very nice and patient she educated me on my doses and also explained everything to me .She was very nervous very and helpful I’m very pleased
By Latrescia R.
Easy to make appointment. Provider listened.
By Karen
I subscribed to Embody on 8/27/26 , the website states that your order will be reviewed within 24/48 hours and as of today 9/8/26 , my order has not been processed. I have contacted them through via email as well as chat and they always say they will escalate the issue and still no resolution. They do not give refunds for cancellation or disputes. I will cancel this subscription and will not return. I would prefer to pay more and actually receive the product in a timely manner and have professional assistance and support. Updated review as of 9/9/26, A few hours after this review was posted, my order was confirmed and sent to the pharmacy. I am appreciate that you acknowledge that the website states that the time frame for approval is within 25/48 hours. Just like any customer, when a company gives a turnaround time it is well expected. The response to this post was faster than the actual service. I hope that moving forward any service doesn’t require a negative review for a prompt service. Once I receive my order then I will consider changing my star rating. Thanks for responding to this post in a professional fashion. Have a great day
By Yemaya H.
Response from Embody· Sep 9, 2026
I completely understand why you’re disappointed, and I sincerely apologize for the delay and the lack of resolution after you reached out multiple times. You expected your order to be reviewed within the stated time-frame and deserved clear communication and timely support. Thank you for sharing your feedback—we truly take your concerns seriously and appreciate you giving us the opportunity to address what happened. I’d like to have your concern properly reviewed so we can understand what happened and determine the best way to resolve it. Thank you for bringing this to our attention. Embody Team.
She was helpful explained how certain things would effect me.
By MARGARETT M.
Her communication was clear, and she allowed time for questions.
By Rosemary C.
The provider giving me options and answering all of my questions
By Leah A.