Provide support and information
They understood and answered all of my questions
By Theresa G.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
10,226 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
10,226 approved reviews, newest moderated first
They understood and answered all of my questions
By Theresa G.
timely resolution
By CINDY H.
Filed a refill but system for some reason did not enter it. Which throws my shots off a week.
By Cs
Response from Embody· Oct 2, 2026
Hi Craig, Thank you for your feedback. We are investigating this system error to prevent future schedule delays. -Embody Team
Be cautious of fraud. They trick you into subscribing. I only paid for 1 month supply and they subscribed me to keep paying monthly. I didnt fill out the refill form and they still charged me. I called customer service and they said it doesn’t matter if i fill the refill form or not they’re going to keep charging me and won’t refund me. I thought i was paying for the medication not subscription? Horrible scamming company.
By marrie Y.
Response from Embody· Sep 11, 2026
We completely understand how frustrating and concerning this experience has been, especially when you expected to be charged only for your medication and were surprised by a recurring charge. We sincerely apologize for the confusion surrounding the subscription and refill process, as well as the frustration caused by the information you received from our Support Team. We’d like to have your account and billing concerns properly reviewed so we can understand what happened and determine the best way to address this. Thank you for bringing this to our attention. Embody Team
read the survey I just completed for you
By Diane R.
The call I had with the physicians was good. I think the company has little glitches with operations. I was already charged. Then I was approved. And now I have no tracking yet.
By DANIEL D.
The provider was very considerate. I didn’t feel rushed at all and all of my issues were handled with professionalism.
By Susan Thomas R.
I was looking and talking to my doctor about taking a GLP and we tried to get my insurance to cover and it wouldn't and then all of a sudden I started to see the commercials Embody all over the Internet especially on Facebook so when I saw that I started to read up about it and I went to the doctor special to talk to him and he said it's definitely worth a try So that's the first time I bought the item and I like that it's only one day a month and it's one small injection and that the injection does not hurt within the first month I lost some weight and the second month too now I'm going onto the third month you know I'm not rushing the way off but it's going off slowly if needed you can always get Suport online or speak to a provider online I also like that every month they changing your prescription to higher dose I do get constipated on this so I started taking some fiber and that helps it controls appetite very well after like the third day the first 2 -3 days that you take the injection for me I became nauseous and threw up but as the months go by now I'm not filling up anymore When I had some technical questions about the medication I was able to call the pharmacy directly and speak to them This is definitely a medicine to help you lose weight and keep it off Wish anyone the best on it and don't think all the weight is gonna come off in one day but it comes off every day slowly The people that answer the phone when you call they're very nice people and they couldn't work with you It's worth trying it I give them five stars
By Louise I.