Changed meds
She was very informative and explained everything very well
By John T.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
10,226 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
10,226 approved reviews, newest moderated first
She was very informative and explained everything very well
By John T.
Listened to and got results
By Michael M.
She gave me tips to get the most success of my goal with asking the glp1
By Tabatha K.
When the website allowed me to order my second vile(second month)it shows my order stuck at the pharmacy for days. Im 3 days away from my shot date and the product still hasn't shipped. They took ALL MY MONEY THOUGH.
By Rachel
Response from Embody· Sep 14, 2026
We’re sorry that your second vial has been delayed at the pharmacy, especially with your scheduled dose approaching. We understand how stressful it is to see your order remain stuck for days without a clear update while you’ve already been charged. We apologize that we haven’t provided the certainty and support you expected. We’d appreciate the opportunity to review your order and pharmacy status so we can understand the delay and work toward getting this resolved. - Embody Team
I'm excited to begin this journey. The company came with a great endorsement online and from a co-worker already on it. Our insurance does not cover GLP-1's so I was happy to find Embody.
By Jennifer M.
My provider
By Sandy S.
I joined and hadn't heard back for a week. I contacted them twice with no luck. They had already scheduled to charge me again within 22 days. I contacted them to cancel and request a refund and they refused to refund me even though they never processed my order. So now im out a hundred bucks.
By Alissa T.
Response from Embody· Sep 14, 2026
We’re sorry that you were left waiting for a response after joining and that your attempts to reach support were unsuccessful. We understand how frustrating it must have been to see another charge approaching when your order had not even been processed. We also understand your disappointment with being denied a refund despite not receiving the service you paid for. We sincerely apologize for the frustration and inconvenience this caused. We’d appreciate the opportunity to review your account and refund request so we can better understand what happened and work toward addressing your concerns. - Embody Team
They charged me instanttly for 3 months worth of product. They sent me 1 month, and I was supposed to receive my second month Sept 10th. Well here it is the 12th of September and I have gotten 11 texts adn 6 emails apologizing that it is late and they don't when the next order will arrive. I have called numerous times and they say the same thing. They don't know when it willl arrive. This is a scam company that will take your money, but not send the product! Buyer beware, they will take your money, but not send the product. Horrible customer service by email, text and phone. They are no better than the scammers that call you daily, only they already bill you before you never get your product! I WOULDN'T RECOMMEND ANYONE TO BUY FROM THIS COMPANY.
By Larry
Response from Embody· Sep 14, 2026
We’re sorry for the frustration caused by the delay in receiving your second month’s medication, especially after paying upfront for a three-month supply. You should be able to rely on timely fulfillment and clear communication about your order. We also understand how repeated calls, texts, and emails without a definitive answer can leave you feeling that your concerns aren’t being taken seriously. We sincerely apologize for the inconvenience and for the experience you’ve had with our support team. We’d appreciate the opportunity to review your order and account details to understand the delay and work toward resolving your concerns. - Embody Team