Had some problems with the video call
Had some problems with the video call. The PA couldn’t hear me so she phoned me. She was very informative and answered all my questions. I’m looking forward to starting on my program.
By Bobby M.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
10,226 reviews
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Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
10,226 approved reviews, newest moderated first
Had some problems with the video call. The PA couldn’t hear me so she phoned me. She was very informative and answered all my questions. I’m looking forward to starting on my program.
By Bobby M.
Great experience with the doctor she explained everything well
By Michelle
Fast and thorough evaluation qualifying for my prescription
By Jolene H.
He was Very informative and listened to my questions on this phone call. He gets the 5 star rating. Customer service representatives definitely need more education in the process. They get a 2 star. He restored some of my faith in Embody.
By Karene
The vial I received damaged wasn't what I'd seen in the pictures. Considering the cost of the order, I feel the package should have been more secure.
By Wesley G.
Response from Embody· Sep 16, 2026
We are truly sorry to hear that the vial you received was damaged and did not match the pictures. We understand your concern, especially considering the cost, and agree that the packaging should have been more secure. We would like to investigate this further. - Embody Team
Great company the people were very pleasant id definitely do it all over again
By Owen F.
Listening!
By Nancy R.
Smooth interaction, great customer service.
By Carol R.