Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
10,226 reviews
EmbodySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
10,226 approved reviews, newest moderated first
Lyka is my go to person. She answers all of my questions clearly. It helps me with my process as I am only in my third week. She helps me not get anxiety while understanding that process. Embody company thus far appears to be a legit and honest company. A big thank you!!
By Christy
Very disappointing experience. I paid 13 days ago, and my medication still has not shipped. There is no tracking information or clear solution. This is medication, and such delays and poor communication are unacceptable. I expect my order to be shipped immediately.
By Rdav G.
Response from Embody· Sep 16, 2026
We’re sorry to hear about the extended delay with your medication. We understand how frustrating it is to have paid 13 days ago and still have no shipment or tracking information, especially when you’re left without a clear explanation or resolution. We’d appreciate the opportunity to review your order and fulfillment status to better understand what caused the delay and address your concerns. - Embody Team
They expect you to take the meds once a week on the same day. The supply they ship is for 4 doses. However the refills only come once every 5 to 6 weeks so you can't take a prescribed. they do charge your credit card on the 4 week mark though. VERY DISSAPPOINTED. i SUBMITTED MY RENEWAL FORM ON 09/04/26 and on 09/13/26 I had to reach out to customer service beacuse my order had not been approved. The order was approved the next morning but still has not shipped out and I am due for my injection today 09/16/26. This is not good business. Got this on 09/16/26 at 6:32pm "We wanted to provide an update on your medication order. There has been a slight delay at the pharmacy, and processing is taking longer than usual." Slight delay??? I have now missed my dosage for this week. All they want is the money, not to help people.
By S A.
Response from Embody· Sep 16, 2026
We’re very sorry to hear about the delay with your refill and the concern it has caused, especially with your scheduled injection date approaching. We apologize for the inconvenience and uncertainty this has caused. We’d appreciate the opportunity to review your renewal request, approval timeline, order status, and billing history to better understand what happened and address your concerns. - Embody Team
The provider called before my appointment twice before my appointment and then canceled WTH???!!!!
By danae O.
Response from Embody· Sep 16, 2026
We understand how frustrating it must have been to have the provider call twice before your scheduled appointment time and then have the appointment canceled unexpectedly. We apologize for the disruption and for any inconvenience this caused to your schedule. We’d appreciate the opportunity to review the appointment history and communications to better understand why the appointment was canceled and address your concerns. - Embody Team
It was an experience on how it work, easy to understand, but need to read through out ur messages and follow steps. Most important, if you got confuse, please do not hesitate to ask question. and email to ur provider, or Embody cares services.
By Elaine L.
Should be starting my second month of shots today. Thursday I received a text that my meds were being filled and I should receive them in 3 to 5 business days. Every day since then I have received the same text. Yesterday’s text stated that they apologize for the delay and my medication is still being processed at the pharmacy. Each text also said I’d receive a tracking number. I live in Maine and the pharmacy is in Texas. After talking to a representative last night they assured me they would expedite my order. I told them they should also expedite next months order as well. LOL
By Clifford B.
Response from Embody· Sep 16, 2026
We’re sorry to hear that your second month is affected by a shipping delay. We apologize for the uncertainty this has created around your treatment schedule. We understand how frustrating it is to receive the same update day after day without a tracking number. We’d appreciate the opportunity to review your current order and fulfillment status to better understand the delay and address your concerns. - Embody Team
NURSE, NOT A DR. LINKS DID NOT WORK. I READ THAT LAB ORDERS SHOULD HAVE BEEN ISSUED. NON WERE. WOULD LIKE TO HAVE THEM DONE SO I CAN SEE WHERE I STARTED & TRACK HOW THINGS ARE GOING. MEDS WERE DELAYED. ONLY BOT RESPONSES. DOESN'T SEEM TO BE ENOUGH IN THE VIAL TO COMPLETE 4 DOSES. SO FAR A ROUGH START, NOT IMPRESSED.
By Cooper's M.
Response from Embody· Sep 29, 2026
Hi Kerri, We appreciate you sharing your experience and feedback. We are concerned to hear about the issues you encountered with the lab orders, medication delivery, and vial contents. We are actively reviewing these points to understand what went wrong and how we can improve our processes. We are committed to ensuring a smoother experience for all our clients. -Embody Team
My experience has been wonderful!!! My contact from Embody ( Adrian ) has been so helpful and attentive! I’m on week 5 and have lost 10lbs and I feel amazing 😊 The customer service, ordering and delivery are also very helpful! I can check everything on my portal!!!
By Steph H.
