Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
10,226 reviews
EmbodySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
10,226 approved reviews, newest moderated first
My account manager Jayvee has been terrific. Following thru to help me connect with a Dr. to increase my dosage to a higher level and to be sure I received my new prescription in an expedient time. I have since loss 1.5 lbs, Yeah!
By Deborah
She was very friendly & helpful with setting some goals
By DONNA
Experience was great. Percy was polite and friendly and helpful.
By Adamin R.
Marie from Embody is great. I’ve been traveling and worried about my different shipments of my medication. She contacts me with every order and has the address changed with every shipment while traveling. She is very attentive, friendly and responsible! Looking forward to a long friendship with Marie!
By Karen N.
Percy was great
By ashley H.
I've been really happy with the company and the medicine along with my results thus far. Entertaining this program and having real people to speak to is by far the best.
By Tammy L.
Customer service is rude and they do not understand what they're doing. When I was on the website filling out the information it also said that I could choose my Semaglutide. But you cannot because it's compounded by multiple pharmacies they can't guarantee or tell you which one it came from. Compounded glp's are not FDA approved. You truly do not know what you're putting into your body you don't know what they're giving you do not do it. And look at the rest of their reviews.
By Michele
Response from Embody· Oct 22, 2026
Hi Michele, thank you for sharing your feedback. We are deeply sorry to hear about your frustrating experience with our customer service team and the confusion regarding the pharmacy selection and medication details. It is incredibly important that our patients feel fully informed and confident in the care and treatments they receive, and we apologize that we fell short of this standard. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us and we're committed to addressing your concerns. - Embody Team
Elvis was very helpful. He asked about my concerns and was very respectful. I will enjoy working with him in the future.
By Barb H.
