Satisfied
No issues. Everything explained clearly.
By leigh R.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
10,226 reviews
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Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
10,226 approved reviews, newest moderated first
No issues. Everything explained clearly.
By leigh R.
Easy to do, friendly and helpful staff
By Heather E.
I was uncertain about a few things and got clear answers.
By Sandralee D.
Response from Embody· Oct 14, 2026
Hi Sandralee, We are happy to hear that we provided helpful support to resolve your doubts. Thank you for your feedback. -Embody Team
I sighed up and ordered my glp1 with embody on Sept 11. I STILL have not gotten product. It is sitting a the pharmacy "processing". Last night, I cancelled. They will not issue a refund. Even though I hadn't gotten no product. This company is a scam.
By Kristiej M.
Response from Embody· Sep 22, 2026
We’re sorry you’ve been waiting since September 11 without receiving your medication, especially after being told it was still processing and then being unable to get a refund after cancelling. We understand how frustrating it is to be charged without receiving the product. We appreciate you bringing this to our attention and would like the opportunity to review what happened with your order and address your concerns. - Embody Team
Great experience from start to finish. Had a specific question and was able to get an appointment with the doctor right away. The last company I went through was very poor communication. I love EMbody!
By Charles C.
Feels like a scam, they continue to keep you on a super low dose. Which of course would increase your profits. 8 weeks zero pounds dropped!!! in response to Embody reply to my review I would advise to the following, after week 2 I began calling to speak to a Dr. about using my dosage as I have taken many types of peptides and TRT over the last 20 years. I know what can work and the dose prescribed is the starter dose even for mounjaro which is conceptually what your labs are compounding. After 4 weeks 5MG, Then7.5MG ect. I asked before week 5 to get the increase to 5MG and was ignored finally after week 8 I have a "video" chat which ended up being a phone call. And was basically turned down to follow what should be the actual protocol , anyone can look at the Eli Lily website. So you not wanting to increase dosage must somehow be related to keeping your costs down.
By Randy B.
Response from Embody· Sep 22, 2026
We’re sorry you’ve gone eight weeks without seeing the results you expected and that you feel your concerns about your dosage haven’t been addressed. We understand how frustrating that can be. We appreciate you sharing this feedback and would like the opportunity to review your treatment and concerns more closely with you. - Embody Team
Worst customer service I’ve ever experienced. They advertise fast shipping on their website, but that couldn’t be further from the truth. The pharmacy says they need 5 to 10 business days to process the order—which means a delay of up to two weeks on your treatment every single month. How is anyone supposed to stay on track with their medication like this? My first month was a hassle, and I had to call them over and over to get my order sent out. Now I'm in my second month, and it's the exact same story. I’ve called multiple times, only to be brushed off and told they’re "within their processing window" of 5 to 10 business days to process the order. Terrible service all around. Save your money and take your business
By Cibeli M.
Response from Embody· Sep 22, 2026
We’re truly sorry to hear about your frustrating experience with our shipping and order processing times. We understand how critical it is to receive your medication consistently and on schedule, and we apologize for the repeated delays you've encountered. We'd appreciate the opportunity to review your account and order history to understand what happened and address your concerns. - Embody Team
NP understood my concerns and made adjustment in n dosage.
By Sabra K.