It was a great
It was a great
By mike M.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
10,226 reviews
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Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
10,226 approved reviews, newest moderated first
It was a great
By mike M.
Speaking on the phone with the nurse practitioner was quick and easy. She understood all of my concerns and resolved them.
By Beth
I ordered my medication 9/10. They shipped it to Memphis Tennessee, they said the resent it 9/22. I called again tonight 9/29, after waiting 20 minutes and then disconnected I was told it was just verified by pharmacy after 19 days. This is the worst service I have ever received with any product. They sure took the almost 500 dollars on 9/10. They are terrible. I have no idea how the product is because it will be almost a month before I get it. It can take 7-10 days. This medication is refrigerated so that is scaring to me. Warning to anyone out there. I read the reviews and it seemed legit, it is not. It is either a scam or the absolute worst service I have ever experienced in any Industry. I have paperwork to prove it if anyone needs proof of how bad the service is. Update 10/7/26 embody. VS Medications (2) Tirzepatide (Injection) At the pharmacy Running late Dose Instructions 8.5mg Inject 43 units once weekly under the skin. Vial must be discarded 28 days after puncture. Show more Order Date Tracking 09/29/2026 To be shipped This is the 3 rd time they have said it is shipping. It has been almost a month now. Still no medication. Original date 9/10, then 9/24, now 9/29 and it hasn't left the pharmacy???? Do not order from them.
By vonnie S.
Response from Embody· Sep 30, 2026
Hi Vonnie, thank you for sharing your feedback and please accept our sincerest apologies for your experience has been so frustrating, especially after waiting nearly three weeks, being given conflicting updates and spending a significant amount of money without receiving your medication. This is certainly not the level of care we aim to provide to our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. - Embody Team
Great job!!
By Luke A.
As other customers, they took payment from me and it took 6 days to actually ship. Then it arrived 2 days late all ice pads were melted and the product was 90 degrees. I have spent 5 days on the phone and 15 email exchanges and have no resolution. Now 21 days later still getting the run around and I don't have usable product. Walking away not worth it, BEWARE don't waste your time. UPDATE : this response from Embody was bullcrap. They never once reached out they only posted this AI response to make it like they were concerned. SCAM SCAM SCAM RUN AWAY RUN AWAY
By david W.
Response from Embody· Sep 30, 2026
Hi David, we sincerely apologize for the incredibly frustrating experience you've had, from the delayed shipping and compromised product to the extensive time spent trying to resolve the issue without success. This is certainly not the level of care we aim to provide. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - Embody Team
It's been 14 days since I've placed my order and I've not received the tirzepetide. However, I did receive the NAS+ supplement. Each time I've been told it's been large deliveries.. TODAY I was told it is "probably a licensing issue". I am a Nurse Practitioner and that seems incredulous! Also, I've been told the issue will be escalated -;that doesn't help either because it has now been 2 weeks since my last injection. This has been VERY disappointing and I've been requesting a refund. I would never recommend them again. Disappointed in New Jersey
By Regina
Response from Embody· Sep 30, 2026
Hi Regina, thank you for sharing your feedback. We are so sorry you've been left waiting 14 days for your medication, especially after being given different explanations and repeatedly told the issue has been escalated. We understand how frustrating and concerning this is, particularly now that you've gone two weeks since your last injection. This is certainly not the level of care we aim to provide to our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we're committed to addressing your concerns. - Embody Team
I was contacted promptly and was able to understand everything
By Kathy D.
Great experience and I appreciate being heard
By Carolyn C.