Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
10,226 reviews
EmbodySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
10,226 approved reviews, newest moderated first
Percy has been very helpful and patient with me thru my frustration I was having. He got me connected with a provider, Mitchell who was great in getting accomplished what I needed done. Percy and Mitchell are a great asset to your team.
By Ann M.
I was charged double in one month and product delayed for over a month. I was then informed they do not refund and are no longer sending torzeparide to my State. Still no product and no refund.
By Leslie
Response from Embody· Oct 23, 2026
Hi Leslie, thank you for sharing your feedback. We are deeply sorry to hear about the frustrating experience you've had with double charges, shipment delays, and the sudden disruption in service to your state. It is completely understandable to feel upset when you are charged for a product that you have not received and are told it can no longer be delivered. This is certainly not the standard of service we want for our patients. We would appreciate the opportunity to look into your account details, make things right and will be reaching out to you to gather more details. Your experience matters to us and we're committed to addressing your concerns. - Embody Team
The representative was very helpful on the phone.
By Dorothy D.
I have lost 16 pounds in my first month. I have a history of BED and PMOS, but with my primary care doctor, therapy, and the help of a GLP1 I feel like I have got it under control and am starting to see successful weight loss that I plan on keeping off. The only thing that I do not like is that they promise you delivery in 1 to 2 days, however my orders have consistently been late and this order is now 2 weeks late, about to be 3 by the time I receive it at my doorstep. I am using my last vial but please make sure to contact a registered nurse to make sure it is okay to keep using said vial. Thank you Embody for being a cheaper but successful alternative to full priced GLP1s!
By Angelica
Response from Embody· Oct 22, 2026
Thank you for taking the time to share your feedback and experience. We are glad to hear about your successful weight loss journey and the positive steps you are taking with your healthcare team. It is wonderful that our program serves as an affordable option for your wellness goals. At the same time, we acknowledge the frustration caused by the shipping delays you have experienced, especially when expecting a prompt delivery. We are actively reviewing our shipping processes to ensure more reliable delivery timelines moving forward. Regarding your question about the safety of using your current medication vial, we'll be reaching out to you to gather your details. Your experience matters to us and we're committed to addressing your concerns. - Embody Team
Edward was welcoming and understanding. In regards to my questions he was knowledgeable and responsive with information meeting my concerns. He scheduled a f/u call for continued education and information. Thank you, Victoria
By Victoria de L.
I was FINALLY able to get my issues resolved thank you!
By Christina B.
Very friendly, asked lots of questions and made sure to ask if I had any questions or concerns
By Danielle
I was instructed as to the delivery schedule and that my medicine lasts a bit longer if it has not been opened, which was a concern for me. Thank you so much.
By Maurita F.
