She was professional
Jaycee was was professional, informative and answered and questions/concerns
By Genny
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
10,226 reviews
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Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
10,226 approved reviews, newest moderated first
Jaycee was was professional, informative and answered and questions/concerns
By Genny
Customer service
By Sandy D.
Very knowledgeable and professional
By Pamela M.
Marie is awesome she helps me tremendously gets right back to me as soon as she's got answers and even when she doesn't have answers she calls me and picks me updated love her.....
By Meghan
Angellica is the best. Very prompt with responses to any questions I might have. Great with checking in.
By Rene'
Being new to the program, I wasn't sure what to expect with regard to my next shipment and I wanted to understand the process before it was too late to make any adjustments. Norman called me and assured me of the process, told me to save him number in my phone and to call any time I had any questions at all. This is a good way to start my Embody journey. Lets hope the positivity continues!
By customer
I’ve had some challenges and difficulties with communicating regarding my medication, but fortunately I have worked with a VIP agent named Marie who has always helped me work through things. For her I give five stars. For the company in the ability to communicate, my star rating is lower. I would like to see the opportunity to have a chat box that I can communicate directly and see my previous conversations with a provider or a representative. Working with other apps, you are able to do this in your messages, routed to a provider or a representative depending on the need. Figuring out how to communicate has been a challenge. I’m still new so my star rating may change but at this point, I’m giving three stars for all the difficulty I’ve had with communication.
By Crenshaw B.
Response from Embody· Oct 7, 2026
Hi Crenshaw, it’s encouraging to hear that Marie has been able to provide the support you needed and that you’ve had someone who consistently helps you work through your concerns. We’ll make sure that recognition is appreciated. At the same time, we understand your frustration with the broader communication process, especially as a newer patient trying to figure out where and how to get help. Your suggestion for a more direct messaging system with access to previous conversations is thoughtful and helpful. Clear continuity between patients, providers, and support representatives can make a big difference, and we appreciate you taking the time to share such specific feedback. - Embody Team
Anna answered all of my questions.
By Sherry S.