The care coach was wondeful
The care coach was wondeful. Great experience.
By Sharon J.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
10,226 reviews
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Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
10,226 approved reviews, newest moderated first
The care coach was wondeful. Great experience.
By Sharon J.
I like this company and my experience has been really good.
By Kawanda B.
Lyka has just been so personable and kind from the very beginning! She is so far to answer any of my questions and has resolved all issues. I truly appreciate her and so thankful to have her as my account representative to contact!! Thank you Embody. She’s a gem!! 💎 ♥️ 🙌🏻
By Dawn
Quick, thorough and easy
By Jeanene S.
I was A former Client of TrimRx and had terrible customer service throughout my tenure with them. The contrast with Embody has been prompt, professional and courteous. Especially dealing with Jomart, my Embody agent. Thanks for all your assistance.
By Keith S.
They have quick responses to my questions and the pharmacy ships overnight so everything comes as it should.
By Evelyn
Embody started with an A+. I’m an RN and have been on Tirzepitide for 3 years off and on for maintenance. Embody gave me my requested dose, 11.25-11.75mg using 65 units weekly. The second dosing was decreased to 5mg with 45 units weekly. It’s taken 2 weeks to get a text message stating that was the provider’s decision. Provider didn’t talk to me for 1 minutes. That dose won’t do anything for me and I paid $129. They won’t refund me and they won’t send me the correct dose. They won’t even call me. I’m a life long customer if these online companies will just be fair and honest and do the right thing. Customer service terrible. Order was wrong, and shipping is slow.
By Kimberly L.
Response from Embody· Oct 9, 2026
Hi Kimberly, thank you for sharing your experience and we are truly sorry to hear about the frustration you experienced regarding your recent dosage adjustment, the lack of direct communication from your provider, and the difficulties you faced with our support team and shipping times. We completely understand how upsetting it is to receive a lower dose than expected without a clear consultation, especially after making a payment. This is certainly not the level of care or service we aim to provide. We would appreciate the opportunity to review your account details and consult history to address your concerns and help make things right. - Embody Team
Leyn was so helpful and welcoming. I could tell she knows what she's talking about and willing to help me reach my goals. I am happy to work with her in the future. She gives excellent customer service. Salamat po
By Lynne Marie K.