helped me resolve my issue
Angelina and Annie helped me resolve my issue today. This is the same problem two months in a row. I’m hoping it doesn’t occur again next month. It appears to be a clerical error.
By Judee
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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10,226 reviews
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Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
10,226 approved reviews, newest moderated first
Angelina and Annie helped me resolve my issue today. This is the same problem two months in a row. I’m hoping it doesn’t occur again next month. It appears to be a clerical error.
By Judee
Good experience! I am hoping to get a dose that will work really well!
By Rebecca H.
Response from Embody· Oct 15, 2026
Hi Rebecca, We are glad you enjoyed your experience with us. Thank you for your positive feedback, and we hope your upcoming treatment plan provides the ideal results you are looking for. -Embody Team
She was punctual straight to the point and very helpful.
By Toiann D.
Customer service
By Kalah K.
Great communication. Timely delivery. Solid company
By Steven R.
Jeannie is amazing! She always responds quickly if I have questions.
By Heather A.
Super simple process
By Adriana B.
I wish I could give them zero stars. They got my dose wrong, and then they were incredibly difficult about getting the correct dose. They kept saying that somebody would be calling me, but nobody called me and only after I told them to cancel my membership and not send me anything. Then they sent the order (you know the one that the provider had to talk to me about) after I canceled. It was an awful experience and not worth the 20 bucks. I was saving. Went back to my old provider.
By Marla S.
Response from Embody· Oct 13, 2026
Hi Marla, we're sorry that you experience involved incorrect dosing repeated follow ups without the promised callback, and an order being sent after you had already requested cancellation we understand how frustrating it must have been to seek help correcting your prescription and feel that your concerns were not addressed until you decided to leave. This is certainly not the level of care we aim to provide to our patients. We’d appreciate the opportunity to review your prescription history, communication with our team, and cancellation timeline to better understand what happened and clarify any outstanding concerns. - Embody Team