EmbodyReviews of joinem.co

DON'T use Embody. They are a mess behind the scenes! They mixed up my prescription twice and literally have no one solving the problem for weeks all promises and lies. SO BAD!!!! WORST CUSTOMER EXPERIENCE EVER. Now watch they will respond to this saying we want to help you, and NO ONE WILL ACTUALLY HELP. Don't believe them, there are no managers, there are no supervisors, just people with no control answering the phone.

I’m thankful for talking with Jayvee. She answered all my questions and she made it easy for me to contact her. I’m very excited to start my journey. Knowing Jayvee is there anytime I might have a question is very helpful. Thank you

Reden goes above and beyond!! I am absolutely so grateful for them. If it wasn’t for them, I would’ve canceled my whole order. I came to embody switching from a different provider, which was serviced by a pharmacy that I’ve had issues with consistency before. The new order submitted by the embody provider was for the wrong dosage and went to the same Pharmacy I was trying to get away from. I let them know and they took multiple steps to help me with the situation. I could not be more grateful!!

My representative miguel was very helpful. Made me feel like I have an avenue to reach out to. If I have any issues in the future.

Angelica called me to check on me to make sure I was doing well with my new meds and she was SUPER NICE. Answered all my questions and concerns and told me to save her number which of course I did!!! Yall give EMBODY a try .....I did wait 2 weeks for my medicine but I am super happy so far. So glad I decided to choose embody for my weight loss medicine

Lemark was very professional and knowledgeable, explained everything I needed to know to start taking the medicine

Was taking care of quick,no problems

If I could give them 0 stars, I would. I have been paying $120/month for Tirzepatide. I was charged in September for my October shipment, but I received a delayed shipment with warm ice packs and my medication arrived at 98.2°F. I reached out to support and received a simple, "Sorry about that. Allow 24-48 hours for a response." That response never came, despite reaching out over and over again. In all, it took 28 days to get a response and by this time, I had been charged for another dose without even being able to use the previous one AND without receiving a replacement. I reached out again via phone this time, and spoke to someone who assured me they would fix the issue and have a replacement sent out immediately. That took 2 weeks to come to fruition. At this point, its taken so long, I've now been charged another monthly fee. When the medication arrived (today), low and behold, the ice packs are melted and this time the medication is 92.8°F...once again, it has to be discarded and I was just charged my monthly fee for the November shipment. So this makes 3 months of charges with no usable medication, and of course, when contacting support, they again hit me with the "Allow 24-48 hours for a response." I don't expect one. I'm canceling, but apparently they have a policy of no refunds, so now I'm just out $360 and will have to start at the smallest dosing again with another company due to the amount of time I've been off the medication. This was a waste of so much time, money, and efforts! Do yourself a favor and DO NOT use this company! Save yourself the money and the energy!