Slow responses
Slow responses
By KAREN H.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
10,226 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
10,226 approved reviews, newest moderated first
Slow responses
By KAREN H.
Nothing but awesome customer service always there to answer any and every question I have asked
By Kimberly W.
You took my money and disappeared!!! I tried to contact anyone that would listen but no one could find information on my purchase. Not impressed. Not. One. Bit 🤷♂️
By Marc
Response from Embody· Jul 18, 2026
We sincerely apologize for the frustration and distress this situation has caused. It's completely understandable that you're upset about your purchase and the difficulty in getting information. We are actively looking into this to understand what happened and ensure a resolution.
Great feedback from doctors and good prices. The website and patient portal are somewhat difficult to find and navigate though.
By Angel H.
I just took my second shot I will see
By customer
Everything went well
By customer
A little different but yet to see how it goes.
By MAUDB.
They take forever to respond and I have yet to recieve my first medication. It's been 10 days since my purchase. I would like my money back.
By Abby C.
Response from Embody· Jul 18, 2026
We sincerely apologize for the significant delay you've experienced in receiving your medication and for the lack of communication. We understand your frustration, especially after waiting 10 days since your purchase. We are actively looking into this to resolve it as quickly as possible.