JLO BeautyReviews of jlobeauty.com

Response from JLO Beauty· Oct 10, 2026

We're sorry to hear about your experience, Jamie. We understand how frustrating this situation can be and would like the opportunity to look into the details of your account. Please contact our JLO Beauty Advisors at 1-800-704-7551, available daily from 7:00 AM–10:00 PM EST, so we can review your concerns and assist you directly.

Response from JLO Beauty· Oct 7, 2026

Thank you for sharing your feedback, GM. We're sorry for the trouble you experienced with our website, delivery, and support team. We always aim to provide reliable service and simple account management. We would like to look into your account details directly and help address your payment and order concerns. Kindly contact us at 1‑800‑704‑7551, available from 7:00 AM to 10:00 PM EST, so we can assist you directly.

Response from JLO Beauty· Oct 3, 2026

Thank you for sharing your experience, Arathi. We’re glad the JLO Beauty introductory kit delivered noticeable results and encouraged you to continue with the full-size products. We’re sorry to hear they didn’t provide the same experience you were hoping for. Skincare results can vary from person to person, and we truly value your honest feedback. Please connect with our JLo Beauty Advisors at 1-800-704-7551, available daily from 7:00 AM to 10:00 PM EST, so our team can learn more about your concerns and provide further assistance.

Response from JLO Beauty· Sep 13, 2026

Thank you for sharing your experience, Wendy. We’re sorry that ending your membership turned into such a difficult process. That’s not the experience we want for our customers, and your feedback helps us identify where improvements are needed. If you’d like us to confirm your account status or assist with anything still unresolved, our team is here to ensure everything is fully taken care of. Kindly contact us at 1‑800‑704‑7551, available from 7:00 AM to 10:00 PM daily, so we can assist you directly.

Response from JLO Beauty· Aug 31, 2026

We're sorry to hear about your experience and concerns regarding JLO Beauty subscription details, and billing. We never want customers to fee surprised or frustrated by their order experience. We appreciate you bringing this feedback forward and will share it with the appropriate team for review. If you still need assistance with your account, please contact our Customer Care team at 1-800-704-7551, available 7:00 AM to 10:00 PM daily, so we can assist you directly.

Response from JLO Beauty· Aug 5, 2026

We're truly sorry for the frustration and inconvenience you've experienced, Lisa. We understand how important it is to have your account preferences handled correctly. We've confirmed that your account has already been canceled, so no active subscription remains. If anything else comes up, we're here.

Response from JLO Beauty· Jul 27, 2026

We're sorry to hear about your experience and concerns regarding JLO Beauty subscription details, shipments, and billing, Katherine. We never want customers to feel surprised or frustrated by their order experience. We appreciate you bringing this feedback forward and will share it with the appropriate team for review. If you still need assistance with your account, please contact our Customer Care team at 1-800-704-7551. We're available daily from 7:00 AM to 10:00 PM ET and would be happy to assist you directly.

Response from JLO Beauty· Jul 24, 2026

We're sorry to hear your feedback and experience, Shaun. Your cancellation request has been completed as of today 7/24/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing JLO Beauty and allowing us to be part of your skin care journey.