Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
271 reviews
JLO BeautySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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JLO Beauty (jlobeauty.com) has 271 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 191 reviews with 5 stars · Clear filters
Great products. Fast shipping. Quality packaging.
By Loretta
Response from JLO Beauty· Jul 8, 2026
Thank you for sharing your experience with us, Loretta! We’re glad to know your JLO Beauty order arrived smoothly and that everything met your expectations. Your support means a lot to us and we want to appreciate you choosing JLO Beauty.
love all the products
By Brenda L.
Response from JLO Beauty· Jul 7, 2026
Thank you for your lovely feedback, Brenda! We’re thrilled to know our products have become a valued part of your skincare routine. Each JLO Beauty formula is thoughtfully crafted to nourish, hydrate, and support a healthy‑looking, radiant complexion while promoting smoother, more youthful‑looking skin. We hope you continue enjoying these benefits as you care for your skin each day. Thank you for choosing JLO Beauty as part of your skincare journey — your support means so much.
One product that I’ve tried and I adore is their face wash,”That Hit Single”. I have lost count on how many I have purchased, for myself and to gift the family and friends. But what I so appreciate, is that one time where I had a delivery issue with my order, all I did was call in and the problem was resolved instantly. I was so impressed with their customer service. Impeccable! Thank you.
By Tonia
Response from JLO Beauty· Jul 6, 2026
Thank you for sharing your experience, Tonia! We’re so glad That Hit Single continues to bring you joy. This cleanser was created to leave the skin feeling clean, refreshed, and comfortably nourished — and knowing it’s become a favorite you love to share truly means a lot. We also appreciate your kind words about our support team. Providing quick, attentive care is a priority for us, and it’s wonderful to know your order concern was resolved in a way that left such a positive impression. Your support inspires us, and we’re grateful to have you as part of the JLO Beauty family.
I received her skincare system for Christmas and am AMAZED at the results. I get compliments on my skin non stop! My favorite product is THAT JLO GLOW SERUM, but everything is wonderful. I also love THAT FRESH TAKE EYE CREAM because you can use it on your eyelids and most eye creams on the market say to avoid eyelids and eyelids get wrinkly too! Another great product is THAT STAR FILTER. I mix a few drops with my body lotion and instantly look luminous, tanned and more toned. Customer service is on point and friendly. Shipping is fast.
By Beth
Response from JLO Beauty· Jul 6, 2026
Thank you so much for sharing your experience, Beth! It’s wonderful to hear how your skincare set has elevated your routine and that your complexion is getting so much love from those around you. Your kind words about our customer service and quick shipping truly mean a lot. Consistency really makes a difference. With continued use of your JLO Beauty essentials, each formula can help reveal even more noticeable radiance, smoothness, and long‑lasting improvements over time. We’re honored to be part of your glow journey.
It always is GREAT i just wish that sometimes give us clients a 25% off and not have to have a subscription to have more delivered after the first order with in 90 days, some of us it last longer than 90 days but i love her n her products cause they really work..I am 75 years old n people do not believe me, thats how long I have been using them i use to order them from Sephora cause it did not take that long to get it to me..Try Jlo products you will not be disappointed 🥰
By customer
Response from JLO Beauty· Jul 6, 2026
Thank you for sharing your experience with us. Your long‑time support truly means the world, and we’re thrilled to hear how well the products continue to keep your skin looking vibrant and youthful. We also appreciate your thoughts on discounts and delivery options — feedback like yours helps us keep improving. Consistency really makes a difference. With steady use of your JLO Beauty favorites, each formula can help reveal even more radiance, smoothness, and long‑lasting results over time. We’re honored to be part of your glow journey, and we love that you encourage others to discover the benefits for themselves.
Im enjoying the booty balm, face mist, and the eye cream, lastly the face wash because all these products are hydrating and they work.
By Wake
Response from JLO Beauty· Jul 6, 2026
Thank you for sharing your experience, Wake! It’s wonderful to hear how each part of your routine is giving your skin the hydration and support you’ve been looking for. It truly means a lot to know the products are working so well together. Consistency really makes a difference — with continued use of your JLO Beauty favorites, the formulas can deliver even more noticeable radiance, smoothness, and long‑lasting results over time. We’re grateful to be part of your glow journey.
Received my products in a timely manner. Well packaged. The effectiveness of the products is outstanding. I am very satisfied with the quality of the products and packaging .
By customer
Response from JLO Beauty· Jul 6, 2026
Thank you so much for sharing your wonderful experience, Diane! We're delighted to hear that your order arrived quickly and that everything met your expectations. It means so much to know that JLO Beauty has become a consistent part of your skincare routine. We're truly grateful to have you as a valued member of the JLO Beauty community and are honored to be part of your journey to healthy, radiant-looking skin!
They understood my concern and kept their promise to their customer policy and terms of service with respect to the cancellation policy of the automatic subscription plan. I appreciate that they were quick to respond and provide me with a cancellation email. I love shopping JLo Beauty but on my terms without being enrolled in an automatic subscription service.
By Anne
Response from JLO Beauty· Jul 4, 2026
Thank you for sharing your experience with JLO BEAUTY, Anne! We’re glad to hear our team was able to address your concern promptly and provide the support you needed regarding your membership. Your comfort and confidence in how you manage your account are incredibly important to us, and we’re happy the process was clear and handled with care. We at JLO Beauty, we appreciate your feedback and are grateful that you continue to enjoy Purchasing our product in the way that works best for you. Thank you so much for choosing JLO Beauty.
