This is THE place to go for hats
This is THE place to go for hats, whether you live in New York City, or anywhere else in the world. The selection is as impressive as their service.
By Gerry
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
215 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We don’t just sell hats. We live and breathe hats. Headwear isn’t just our business—it’s our passion. Founded in 1911, JJ Hat Center is the oldest hat shop in New York and a true institution. For over a hundred years, the hatters have been proud of excellent customer service and competent advice.
JJ Hat Center (jjhatcenter.com) has 215 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 166 reviews with 5 stars · Clear filters
This is THE place to go for hats, whether you live in New York City, or anywhere else in the world. The selection is as impressive as their service.
By Gerry
Quick turnaround, good quality
By Johnny W.
I purchased the wrong size hat as a gift and JJ Hats made my return in creditably easy. I sent the wrong size hat back to JJ Hats and received the correct size within a few days. I will recommend JJ Hats to my friends and colleagues and I will be doing a lot more business with JJ Hats in the near future. EXCELLENT!
By Edward
Timely delivery and excellent quality.
By Customer: John K.
Good hat, and matching colors for suits, nice place to shop
By Hatman
Great selection, good prices, fast delivery
By Melvin P.
Great follow through and fast shipping
By Cary T.
Purchasing online was very easy and efficient. My hat arrived very soon after I placed my order. It was packed very carefully. I appreciate the fact that JJ Hat Center made it easy to return if I necessary. But there was no need in my case because I was very satisfied with the hat I ordered. It was a great experience, and I will shop there online again.
By Douglas M.